Title IT Field Technician – Austin
Categories IT Field Technician
Salary 54k yearly compensation via salary and bonus
Start Date 2017-04-25
Location Austin, Texas

Some travel is required (in a company vehicle) around the Central Texas Region. You will be primarily servicing sites in the Austin Metroplex. You must be able to work in a self-disciplined environment. If you like autonomy this is the ideal job.

Responsibilities include

  • Interact with customers as the front line of the company
  • Ethernet cabling installation and termination
  • Installation of VoIP hardware including phones and analog gateways
  • Installation of paging equipment
  • Installation or reconfiguration of network routers, firewalls, and peripherals.
  • Providing general product and service training to new customers.

Experience, Education and Qualifications

  • Understanding of TCP/IP networking
  • Understanding of ISP circuits and modems (Cable, DSL, T1, FIOS, etc.)
  • Structured network cabling experience
  • Working with analog POTS services on 66 and 110 blocks
  • Ability to follow detailed installation documentation and provide written progress reports
  • Ability to troubleshoot networked office systems e.g. scanners, printers, DVR’s, etc.
  • Must be physically able and comfortable with climbing ladders up to 12ft
  • Able to distinguish all colors
  • Great communication skills and must be a team player

*Valid driver’s license is required*Familiarity with Mikrotik and Cisco routing/switching equipment a plus*Related certifications a plus: CCNA, N+, A+, BISCI, etc.

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