Supercharge your phone system with
AI-Powered Sentiment & Transcription
- $99 / mo – Affordable plan with unlimited minutes* and 6 months of storage
- AI Call Analysis – Call summaries, keywords, and conversation grading
- 1-Minute Sign Up – Cancel easily from Stratus any time
Your all-in-one communication platform
Manage calls, messages, and AI analytics in one place.
See what’s happening on every call
AI creates transcripts and highlights important moments so managers can quickly understand conversations, support agents, and improve customer outcomes.
Automate the work that slows your team down
AI highlights key moments, flags potential issues, and generates call summaries automatically. AI-powered analysis reduces manual review time by up to 70 percent.
Access and search every conversation instantly
Every call is archived with a searchable transcript, giving teams instant access to details without digging through recordings.
AI Services – Pricing
AI Sentiment & Transcription
Advanced transcription and analysis for faster, smarter call review
$99 / mo
TRY IT FREE FOR 30 DAYS*
Everything included in the plan:
- Unlimited minutes** and 6 months of storage
- Automated call transcription
- Intelligent call analysis and insights
- Searchable call history by sentiment
- Identify issues and trends faster
- Monitor agent and team performance
- No more note taking during calls
AI Virtual Assistant
COMING SOON
A smarter way to handle calls and capture opportunities
Launching Q1, our Agentic AI Virtual Assistant will provide you with:
- 24/7 call answering so you never miss a lead or support request
- Lead qualification and appointment scheduling that connects to your calendar
- Natural, human-like conversations that give callers a professional experience
- Seamless handoff to your team with full conversation history, so customers never repeat themselves
*This is an limited time introductory offer and it is subject to change at any time.
*Unlimited AI Sentiment and Transcription minutes includes fair use protections. Excessive or abnormal usage beyond the average activity level for your account may result in overage charges billed at $0.008 per AI-processed minute.
Compare the Plans
| Feature | Your Current Phone System | Phones + AI Sentiment |
|---|---|---|
| Mobile Office |
|
|
| Unlimited Local & Long Distance |
|
|
| Unlimited Call Queues |
|
|
| Unlimited Ring Groups |
|
|
| Real-Time Queue stats |
|
|
| Skills-Based Routing |
|
|
| Queue Call Back |
|
|
| Call Routing Failover |
|
|
| Voicemail to Email |
|
|
| Visual Voicemail |
|
|
| Call Recording |
|
|
| Call Analytics |
|
|
| Call History |
|
|
| Wait Time Announcement |
|
|
| Call Announcement |
|
|
| Custom Queue Hold Music |
|
|
| Escape From Call Queue |
|
|
| Agent Queue Status |
|
|
| Call Forwarding |
|
|
| Blacklisting |
|
|
| Caller ID |
|
|
| User Web Portal |
|
|
| Manager Web Portal |
|
|
| Unlimited Auto Attendants |
|
|
| Speed Dial |
|
|
| Shared Line Appearance |
|
|
| Presence Monitoring |
|
|
| Paging |
|
|
| Voicemail Notification |
|
|
| Portal Contacts |
|
|
| Unlimited Rollover Lines |
|
|
| Active Directory Integration (LDAP) |
|
|
| Redial |
|
|
| Intercom |
|
|
| Caller ID Routing |
|
|
| Email to Fax |
|
|
| Web Portal |
|
|
| Hot Desking |
|
|
| Fax to Email |
|
|
| Extension Dialing |
|
|
| Time-Based Schedules |
|
|
| Custom Hold Music |
|
|
| Custom Greetings |
|
|
| Company Directory |
|
|
| 3-Way Conferencing |
|
|
| Conference Bridges |
|
|
| Barge |
|
|
| Automated Call Transcription |
|
|
| AI Sentiment Analysis and Insights |
|
|
| Searchable Call Transcripts |
|
|
| Filter by Sentiment |
|
|
Exclusive Customer offer
Try AI Sentiment & Transcription
Free for 30 Days*
*This is an limited time introductory offer and it is subject to change at any time.
Real-World Ways to Use Phone + AI Sentiment
Resolve Customer Issues Faster
Agents can instantly search transcripts to confirm details, avoiding long hold times and repeated questions.
Improve Coaching and Team Performance
Managers review AI-generated summaries and flagged moments instead of listening to full recordings, saving hours each week.
Protect your business during disputes
Accurate transcripts provide clear proof of what was said, reducing escalations and misunderstandings.
Identify Trends and Recurring Problems
Searchable transcripts reveal patterns in customer questions, helping teams catch issues early and improve service.
Built for Teams Like Yours
Customer Support & Service
Resolve issues faster
Reduce hold times
Improve consistency
Catch recurring customer problems early
Sales & Account Management
Quick call summaries
Searchable transcripts for follow ups
Insights into objections and buying signals
Better coaching based on real conversations
Operations & Quality Assurance
Monitor calls without manual listening
Flag potential issues or compliance gaps
Identify patterns across locations or agents
Improve training, processes, and customer experience
FAQs
What does AI Sentiment & Transcription do?
It transcribes calls, highlights key moments, and analyzes conversations so your team can review calls faster, track trends, and improve performance without listening to full recordings.
How much does the AI Sentiment & Transcription add-on cost?
The AI plan is a simple $99 per month per account. Every user benefits from AI insights.
Is AI Sentiment & Transcription really unlimited?
Yes, for typical business use. A Fair Use Policy applies: usage far above your account’s normal patterns may incur a small overage fee of $0.008 per AI minute.
Does AI transcription work on every call automatically?
Yes. All inbound and outbound calls can be transcribed, summarized, and searchable inside the Stratus Portal.
How long does setup take?
Most businesses have access to AI Sentiment & Transcription almost instantly.
What kind of support is included?
All SpectrumVoIP plans and services include 24/7 U.S.-based support and unlimited training at no extra cost.
Is my call data and transcription information secure?
Yes. All call recordings, transcripts, and analytics are stored securely inside the Stratus Portal with role-based access, encryption, and strict data handling practices.
Will AI Sentiment & Transcription slow down or affect my call quality?
No. AI processing happens in the background and does not interfere with live calls. Your call quality remains the same: clear, stable, and backed by 99.999 percent uptime.
How can I sign up for AI Sentiment & Transcription?
To sign up for AI Sentiment & Transcription, you can fill our our form here, or if you have Office Manager permissions in Stratus, you can self-sign up in your account instantly. (Self-sign up is coming soon.)
How can I cancel my AI Sentiment & Transcription subscription?
Just as you can manage your subscription in Stratus, you can also cancel your subscription too.
What are the cancellation terms?
AI Sentiment & Transcription is a monthly subscription. Feel free to cancel anytime. Unfortunately we do not offer refunds or pro-rate subscription costs.
Can I really get 30 Days Free?
Yes! We are offering your first 30 days free* when you subscribe to AI Sentiment & Transcription.
*This is an limited time introductory offer and it is subject to change at any time.
Upgrade to AI Sentiment & Transcription
Subscribe today and receive 30 Days Free*!
*This is an limited time introductory offer and it is subject to change at any time.
