Everything needed to get your business up and running smoothly is included in your monthly cost.
Each of the 50+ VoIP features are included in your monthly bill. No hidden fees, no extra charges.
Your Project Manager and a professional Installation Tech assists with your setup from start to finish.
Dial HELP or 4357 right from your desk phone to connect to our Support Team, or schedule virtual training whenever you need it.
*AI Sentiment & Transcription is an add-on and is not included in the Unlimited Features.
Everything included in the plan:
*Prices shown are based on a five year term and are subject to term and volume discounts.
**Unlimited AI Sentiment and Transcription minutes includes fair use protections. Excessive or abnormal usage beyond the average activity level for your account may result in overage charges billed at $0.008 per AI-processed minute.
| Feature | StratusPHONE | Phone + AI Sentiment |
|---|---|---|
| Mobile Office |
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| Unlimited Local & Long Distance |
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| Unlimited Call Queues |
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| Unlimited Ring Groups |
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| Real-Time Queue stats |
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| Skills-Based Routing |
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| Queue Call Back |
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| Call Routing Failover |
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| Voicemail to Email |
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| Visual Voicemail |
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| Call Recording |
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| Call Analytics |
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| Call History |
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| Wait Time Announcement |
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| Call Announcement |
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| Custom Queue Hold Music |
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| Escape From Call Queue |
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| Agent Queue Status |
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| Call Forwarding |
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| Blacklisting |
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| Caller ID |
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| User Web Portal |
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| Manager Web Portal |
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| Unlimited Auto Attendants |
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| Speed Dial |
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| Shared Line Appearance |
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| Presence Monitoring |
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| Paging |
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| Voicemail Notification |
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| Portal Contacts |
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| Unlimited Rollover Lines |
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| Active Directory Integration (LDAP) |
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| Redial |
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| Intercom |
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| Caller ID Routing |
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| Email to Fax |
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| Web Portal |
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| Hot Desking |
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| Fax to Email |
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| Extension Dialing |
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| Time-Based Schedules |
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| Custom Hold Music |
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| Custom Greetings |
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| Company Directory |
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| 3-Way Conferencing |
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| Conference Bridges |
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| Barge |
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| Automated Call Transcription |
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| AI Sentiment Analysis and Insights |
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| Searchable Call Transcripts |
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| Filter by Sentiment |
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Agents can instantly search transcripts to confirm details, avoiding long hold times and repeated questions.
Managers review AI-generated summaries and flagged moments instead of listening to full recordings, saving hours each week.
Accurate transcripts provide clear proof of what was said, reducing escalations and misunderstandings.
Searchable transcripts reveal patterns in customer questions, helping teams catch issues early and improve service.
StratusPHONE is SpectrumVoIP’s business phone system that includes unlimited calling in the United States, advanced call routing, mobile and desktop apps, and a secure portal to manage your team and call flows.
To get our AI-Powered business phones, you will need to get a quote for StratusPHONE plus the AI Sentiment & Transcription add-on. Get a quote here.
It transcribes calls, highlights key moments, and analyzes conversations so your team can review calls faster, track trends, and improve performance without listening to full recordings.
Pricing starts as low as $15.95 per user, depending on your user count. The more users you have, the lower your per-user rate.
The AI plan is a simple $99 per month per account. Every user benefits from AI insights.
Yes, for typical business use. A Fair Use Policy applies: usage far above your account’s normal patterns may incur a small overage fee of $0.008 per AI minute.
Yes. SpectrumVoIP can port your existing numbers with no downtime during the transition.
You can use our included desk phones or bring your own SIP phones. Softphone and mobile apps are also available for laptop and mobile users.
Yes. All inbound and outbound calls can be transcribed, summarized, and searchable inside the Stratus Portal.
Most businesses are installed within 1 day. Setup and onboarding will be coordinated with your Project Manager at the time of your choosing.
All plans include 24/7 U.S.-based support, guided onboarding, and unlimited training at no extra cost.
Yes. All call recordings, transcripts, and analytics are stored securely inside the Stratus Portal with role-based access, encryption, and strict data handling practices.
No. AI processing happens in the background and does not interfere with live calls. Your call quality remains the same: clear, stable, and backed by 99.999 percent uptime.
See how much you can save. Get a custom quote and compare your current costs with StratusPHONE.
Join us today at 2PM CT for a major product announcement. You don’t want to miss this!
Join us on 1/7/25 at 2:00PM CT for a major product announcement. You don’t want to miss this!