Search
Close this search box.

VoIP: What Is It And Why Does Your Business Need It?

The best VoIP service for business

The affordability and availability of VoIP (a.k.a hosted PBX phone service) has inspired many business owners to switch from conventional landlines to the vastly more popular VoIP phone service.

What is VoIP?

VoIP–which stands for Voice over Internet Protocol– is a type of calling that uses broadband Internet for digital communications. 

Using the internet to make phone calls comes with a number of benefits. Not only is it powerful and reliable for enterprise-size businesses, it’s become popular even for those who own small businesses or work from home.

Here are a few of the benefits you can expect when you choose VoIP for your business phone service.

1. More Affordable Service

The number one benefit of VoIP is that it’s so much less expensive than using regular landlines. Not only is VoIP’s basic service much more affordable than a traditional phone line, it’s also packed with features that you usually have to pay extra for with traditional lines from the phone company.

For Example – basic phone service doesn’t come with voicemail. You have to pay extra for this common feature. With VoIP, you won’t see a long list of extra charges for added services. This comes with a word of caution: many VoIP providers today offer tiered programs where the more you pay, the more features you get. There is one exception–SpectrumVoIP includes every feature available to every business phone plan, so you don’t have to worry about getting cornered into getting a “higher tier” plan. Every feature that VoIP is capable of offering, you will have access to with SpectrumVoIP.

2. Highly Portable

For many years, the average businessperson who had to travel or make visits across town needed both a mobile phone and a landline. Today, many businesses have given up the landline completely in favor of smartphones, but VoIP has made it even easier to get calls wherever you are without being tied to the office.

As long as you’re near a broadband internet connection, you can log into the VoIP telephone system with your phone to make and receive calls. With VoIP portability, your customers don’t need to make multiple phone calls to reach your business. They can dial one number, and they’ll reach you wherever you are – and you can answer from virtually anywhere, too.

3. Flexible and Convenient

When making the switch to VoIP, you can either use the phones you already have or upgrade with industry-leading phones. It’s also possible to use traditional handsets as long as you have a converter that will allow your analog phones to use internet-based calling.

Do you want to keep your current business phone number? Not a problem. When switching to VoIP phone service, you can keep your same number or get as many phone numbers as you need for your staff. VoIP service is often based on a per-user price, so you have a lot of flexibility in using just a single number for your business or using several numbers where each employee has his or her own line.

4. Amazing Features

Not only does VoIP allow you to enjoy an incredibly flexible approach to setting up your business phone system, there are several convenient features that have the potential to make your life much easier.

For example, you don’t have to worry about missing calls when you use a call-follow feature that will find you, so you can pick up the phone and not have to deal with voicemail and phone tag.

Additionally, VoIP makes it tremendously easy to set up video calling and conference calling. Gone are the days of using a complicated machine to dial everyone into the phone call. A user-friendly interface for conducting conference calls makes it much easier to get everyone on the call without a lot of hassle and accidental hang-ups. See a list of complete features.

Choose the Best in Phone Service

If you’re ready for the convenience and affordability of VoIP phone service, get in touch with our team! Setting up service is easy, and you don’t have to worry about any down time for your business.

We send out a professional team of installation technicians to your business, port your numbers, and make sure everything is set for you.

All you have to do is choose the phone you want to use for your service, and we make all the arrangements necessary to upgrade your team to the latest in VoIP phone technology.

Get in touch with us for more information about our industry-leading Cloud phone service.

Join our Mailing List

Don’t miss out on news, product launches, and blogs. Sign up below!