You may have heard that businesses everywhere are making the switch from regular landline phones to VoIP phone service. From small businesses all the way to large enterprises, more and more companies are realizing the incredible benefits that VoIP offers for their operations.
What Is VoIP?
VoIP, short for Voice over Internet Protocol, is a technology that uses an internet connection rather than a landline to make phone calls. With businesses all over the world rushing to replace their traditional landline networks, VoIP has quickly become the most popular and effective way that businesses communicate with their customers.
In this article we are going to go over the pros and cons of VoIP service so you can better decide on the right decision for you.
PROS:
Service Is Significantly Cheaper
The greatest benefit to VoIP is its cost-effectiveness. VoIP is significantly less expensive than traditional phone lines. Implementing VoIP phones in your business dramatically reduces your costs by eliminating the need for many individual telephone lines.
Rich In Features
VoIP offers a robust set of features that normally cost extra–or don’t even exist–with traditional landline service. Some of the most popular features include caller analytics. Custom hold music, caller ID, voicemail, remote management, automatic call distribution, fax to email, and so much more.
Easily Scalable
VoIP is extremely scalable. Because VoIP telephone systems use the internet for calls, adding new users is effortless. As your business grows and you get the need for more phones, you won’t need to worry about setting up new lines. VoIP helps you meet your current and future business communication needs, without any additional effort on your part.
Convenience, Convenience, Convenience
VoIP has made it even easier to keep your business running smoothly, even when you are out of the office. Whether you’re in your car, running errands, traveling, or simply working from home, your customers can reach you without difficulty, since you can answer calls from virtually anywhere. Plus, when you switch your phone service over to VoIP, you have the option to keep your current phone number and continue receiving calls without interruption.
CONS:
Needs Reliable Internet Connection
A question that’s often asked: “What happens when my internet goes down? Do our phones go down, too?”
It’s true that VoIP does depend on a solid internet connection. With most VoIP services, if your connection goes down, so does your phone line. Fortunately, SpectrumVoIP offers Automatic Failover–a feature that keeps your phones up and running in the event that your internet connection goes down.
CONCLUSION
It’s clear that the benefits of VoIP are far greater than with traditional phone services. VoIP is the future of successful business communications.
If you’re ready to upgrade your business phone service, contact us today. SpectrumVoIP makes sure to install your new service without any interruptions, so you can enjoy a seamless transfer process without missing any calls.