Integration Business Technology
Integrations
Seamless communication meets connective innovation.
Revolutionize communication by allowing businesses to connect with customers and clients instantly.
Our Integration Partners
CRM Compatibility
Denotes Additional Licensing Required
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Clio |
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Elead |
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Follow Up Boss |
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Freshdesk |
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HubSpot |
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Leadsquared |
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MS Dynamics |
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NetSuite |
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QQCatalyst |
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Redtail |
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Salesforce |
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Sugar |
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Zendesk Sell |
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Zoho |
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Agency Matrix |
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Agencyzoom.com |
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Allstate eAgent |
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Copper |
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EZLynx |
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FreeAgent |
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Merchantos |
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Onebill Link |
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Vin Solutions |
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Zendesk |
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Explore Features
Call Popping
Boost Customer Engagement
When an incoming call is received, our system automatically interfaces with your CRM, bringing up the customer’s record straight on your screen. The real-time retrieval of data allows you to quickly understand the customer’s history and context, leading to personalized and effective communication. Its seamless merger of telephony and data is designed to streamline your operations, enhance your customer service and fuel business growth.
Pushed Recordings
Never miss an important conversation
This feature provides a comprehensive repository of customer conversations that can be easily accessed for future reference. By documenting customer interactions, you create a wealth of data that can be leveraged to enhance service quality, foster customer relationships and drive business success. SpectrumVoIP’s pushed recordings offer more than a storage solution – they provide a tool for continuous improvement and a pathway to exceptional customer engagement.
Click to Call
Experience the Convenience
With just a single click, calls can be effortlessly initiated directly from your CRM system, eliminating the need to manually dial numbers and saving valuable time. The Click to Call feature links telephony and CRM, fostering a streamlined communication process that enriches your customer engagements. More than a simple dialing tool, it’s an extension that connects you to your customers faster.
Click Logging
Stay organized and informed
This feature records all call details, ensuring comprehensive documentation of your business communications. This data empowers your organization with the ability to make informed, data-driven decisions, refining your communication strategies and enhancing overall business performance. Call logs can be leveraged to identify trends, monitor call patterns and gain insights into customer behavior, enabling you to tailor your services to meet your customer’s needs more effectively.
Incorporating VoIP through Integration
Effortlessly merge your customer data with our advanced VOIP platform, transforming your client interactions. Benefit from automated call tracking and instant access to vital customer details, empowering your sales and support teams with valuable insights. This enables personalized interactions, enhancing customer satisfaction and leaving a lasting impact. Improve productivity, simplify processes, and enhance customer contentment, all while gaining a competitive advantage in the market through our business phone solutions.