StratusTEXTING

All-in-one business texting service

Business messaging on one platform: Effortlessly handle SMS two-way chats, calls, and marketing campaigns—all designed to boost your sales.

Simple SMS marketing

Craft personalized SMS campaigns using advanced messaging rules and securely send payment requests.

Flexible automation

Streamline appointment scheduling and responses with custom or pre-built SMS Interactive Text Recipients.*

Built-in compliance

Track and manage SMS consent with ease. Ensure carrier compliance, with simple opt-out handling.

Deeply integrated

Leverage pre-built SMS integrations, custom APIs, or send business SMS directly via Microsoft Teams.

Your all-in-one SMS solution for businesses

Connect with your target audiences, track and manage campaign performance, and grow your SMS marketing—all from a single, intuitive workspace.

Send messages that get read

Get 98% open rates and 7x more engagement than email with personalized promotions and branded content.

Automate your campaigns

Let automated text campaigns handle customer interactions and follow-ups with our pre-built integrations or open APIs.

Share photos and more by text

Easily send pictures, event invites, and other media through text to make your messages more interesting.

Engage customers and partners on their preferred channel

Let’s be honest you rather read a text…

Lower costs and expand your reach

Add shared team inboxes*

Collaborate with a shared team inbox for SMS conversations, handle claims and transfers, and resolve issues with private notes.

Provide on-the-spot customer support

Provide faster customer support with ready-made replies and manage conversations seamlessly on your phone or computer.

Automate messages*

Minimize missed appointments and keep customers informed with automated messages for scheduling, office hours, and support updates.

Streamline fast & easy payments*

Send secure payment requests with invoice references, memos, and tip options, allowing customers to pay instantly via Apple Pay®, Google Pay™, or credit card from their mobile device.

Manage all your business texts with ease

Deliver messages with certainty

Make sure your messages get through, ensure carrier compliance, and save on fees.

Easy Opt-Out, Worry-free Compliance

Track and manage unsubscribe requests with ease.

Scale Up Fast

Quickly add new phone numbers and devices, with included SMS bundles, affordable rates, and transparent usage tracking.

One workspace for everything

Manage calls, texts, faxes, messages, and video meetings—all from one convenient app.

Ready to level-up your business communication?

Set up team inboxes, send personalized updates, request quick payments, automate messages, and more.

Texting features designed for higher customer engagement

Shared team inboxes*

Work together on texts using a single number with features like claiming, assigning, and adding private notes.

Targeted blasts & sequences*

Create and schedule personalized SMS campaigns with reusable templates and built-in STOP automation.

SMS templates

Design, save, and reuse customizable templates for your frequently sent messages.

Works across your devices

Switch between desktop, tablet, and mobile devices to continue right where you left off.

AI writer

Leverage AI to compose polished chat messages in your preferred style and length.

Group SMS / MMS

Send a group text message to multiple people in a single thread.

Automation for replies*

Launch a pre-built Interactive Text Receptionist to automate FAQs, self-scheduling, orders, and more.

SMS for Microsoft Teams

Unify text messaging, calling, voicemail transcriptions, and faxing all within Microsoft Teams.

Unified business number

Manage your voice, fax, text, and multimedia messages with one app and a single business phone number.

Frequently asked questions

Are there any requirements for my business to send marketing messages?

Yes, businesses have a few criteria they need to meet before they can begin texting.

TCR Requirements:

1. A working website: The TCR will look for a website associated with your brand entity. We recommend providing this in your registration. [Not a Facebook page or any other social media site]

2. Opt-in language on phone number collection forms: In order to be approved, you’ll need to ensure that all of all of your phone collection forms on your website include opt-in language.

3. Compliant Privacy Policy easily visible on your website: Your privacy policy must be easily accessible on your main website, and is compliant – guidelines here. Template below.

4. Link to your privacy policy from your phone number collection forms: In addition to requiring opt in language on all phone collection forms, each form must also link to your compliant privacy policy.

You can read more about the 10DLC and TDR Guidelines here.

What kind of SMS text messaging can I send and receive?

With your SpectrumVoIP business text messaging service, you can send and receive texts and multimedia messages (MMS) with suppliers, customers, colleagues, and departments using your SpectrumVoIP business numbers. Using one professional phone number for all business communications, you can also receive text message notifications for voicemails, faxes, missed calls, and urgent messages.

What should I look for in a business text messaging service provider?

When choosing a business text messaging service, simplicity and flexibility are key. When used effectively, business SMS can be a powerful tool to enhance engagement. Here’s what to look for with SpectrumVoIP:

  • Unified Phone Number
    Send SMS messages from your SpectrumVoIP business number to maintain professional and secure communications.
  • Unified Communications Inbox
    Manage all your SMS conversations, business calls, and eFaxes in one place across all your devices with SpectrumVoIP.
  • Carrier-Compliant and Optimized for Deliverability
    SpectrumVoIP’s SMS solution is designed to optimize deliverability while ensuring carrier compliance. We meet new carrier requirements, help offset per-message fees, and reduce the risk of fines. All businesses and phone numbers are vetted and registered with The Campaign Registry (TCR) through SpectrumVoIP. Our advanced spam detection and compliance system helps prevent messages that violate carrier guidelines, ensuring the best possible reputation for your business while driving greater deliverability, reducing costs, and increasing ROI.
  • Integrations for Enhanced SMS Capabilities
    SpectrumVoIP offers integrations that allow you to plug SMS into the tools you already use, such as Hubspot, Google, and Microsoft Teams. Use Advanced SMS features to send marketing blasts, notifications, appointment reminders, and payment requests. Enjoy features like:
    • Shared SMS inbox
    • Automated workflows (auto-replies, keyword auto-responders, and more)
    • Built-in AI capabilities
    • Segmented contact lists
    • SMS campaign management
    • Real-time data and analytics, including message delivery status, timestamps, and more.
  • Simple Setup with Transparent Pricing
    Unlike other providers, SpectrumVoIP offers predictable costs with transparent pricing—no hidden fees, surcharges, or unexpected charges for unused SMS. Our customers benefit from a free monthly SMS allowance pooled across their account, so team members who use more aren’t penalized, and unused messages from others don’t go to waste.
  • One Subscription for Simplified Business Communications
    Business SMS is included in SpectrumVoIP’s advanced communication plans. With a single subscription, access tools like a robust cloud phone system, online faxing, team messaging, video conferencing, and more. Consolidate your vendors, simplify your budget, and revolutionize your communications with SpectrumVoIP SMS.
Is there any limitation on storing my business texting messages?

Each user can store up to 5,000 text messages, including sent and received messages in SpectrumVoIP business texting app.

Can I execute mass texting?

Yes. You can use the SpectrumVoIP app to send bulk SMS messages, including to international numbers. Unlike group messages, which SpectrumVoIP also offers, sending a bulk SMS means delivering the same message to multiple recipients as individual messages. You can also integrate with our partners, such as BeeTexting, to build and manage SMS contact lists for updates, notifications, alerts, or promotions. Easily organize your recipients into multiple lists and set up advanced messaging rules to effectively segment your customers.

Can I use my toll-free number to send out SMS/MMS?

Yes, sending outbound SMS is supported. However, sending/receiving MMS for toll-free numbers is currently not supported. Please contact your RingCentral Account Manager to enable sending SMS with your toll-free number.

How much would a business SMS service cost?

Investing in a business texting service that works seamlessly across smartphones, desktops, and other devices is essential for organizations seeking an efficient two-way communication channel. It can be used for day-to-day conversations, SMS marketing, customer support, and much more.

While many providers offer impressive features, some may come with a hefty price tag.

With SpectrumVoIP, you get all the top features of business SMS without exceeding your budget. Click here to view a complete pricing breakdown of SpectrumVoIP products and services.

Are there any restrictions on the types of texts I can send?

Yes, mobile carriers have placed restrictions on how you may message recipients, as well as the types of messages and campaigns you may send.  Please review our SMS policies to better understand these restrictions and the requirements carriers have placed on business SMS.

*Available as an add-on.

Effortlessly connect with your customers

Add StratusTEXTING to your plan today.

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