Call Forwarding

On our platform, call forwarding not only includes the ability to forward inbound calls to a 10-digit number
(which is typical of most platforms and systems), but also the ability to forward to another extension, auto attendant, or call queue.
Users can forward calls through our portal or by entering a code from the phone itself.

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Can I forward calls if my desk phone is offline?

In the event that your internet service provider is experiencing a business impacting event or a loss of power, you can set an offline forwarding rule allowing you to forward calls to an external destination automatically (i.e. cell phone).