VoIP: The Future of Business Communication
As the #1 choice for office phone systems, VoIP has emerged as the frontrunner in the way businesses communicate with their customers.
By connecting phone service through the internet rather than through a landline, VoIP gives businesses the ability to communicate on a much larger scale–for much better quality and a significantly lower cost.
And that’s not all. Read on to learn how VoIP can benefit your business, whether you’re a small startup or a large enterprise.
What is VoIP?
VoIP–short for Voice over Internet Protocol–allows you to place and receive calls using your internet connection. You can take calls, check voicemails, or send and receive messages from anywhere in the world. Since VoIP service is based in the cloud, you no longer have to depend on landline service which is notorious for putting you at risk for outages, dropped calls, and shaky service.
The beauty of cloud-based phone service is “the ability to leverage that phone system no matter where you are.”- Sam Sansome, co-founder of USA Voice & Data.
How your business can benefit.
If you’re a business owner, switching over to VoIP gives you tremendous cost savings and more efficient customer communication.
Here are the 5 main benefits of incorporating a VoIP phone service into your business.
Flexibility
VoIP technology gives your business the freedom to operate on a mobile scale. You can do business wherever you have an internet connection. This means you can make and receive calls through your phone, laptop, or desktop computer. Whether your employees are in-office, hybrid, or work remotely, VoIP allows your business to run smoothly and efficiently from anywhere in the world.
Cost-Efficiency
One of the most enticing reasons to switch to VoIP is the significant reduction in costs. Traditional phone services cost far more than VoIP and offer far less features. A VoIP phone system gives you access to the industry’s leading phones with built-in automatic upgrades, so you can run your business–and grow it–the way you want.
Reliability
Myth: If your business’s internet does go down, so does your phone service.
That’s actually not the case. With SpectrumVoIP’s Failover feature, your calls never skip a beat– meaning you don’t have to worry about service outages or glitches. VoIP phone systems are extremely reliable since they use 4G service to provide a cellular backup solution in the event of a main circuit outage. Even if your internet goes out, you’ll still be able to make and receive calls and run your business as usual.
Scalability
“Where do you see your business in 5-10 years?”
Ask any business owner this question and every single answer will include the word “growth”. Growth goes hand in hand with staying up-to-date with technology. The #1 way to scale your business is by keeping conversation channels open and thriving. VoIP allows you to scale your business and accommodate growth–even when it expands exponentially in a short amount of time.
User-Friendly
A VoIP system requires very little technological knowledge. It’s easy to manage and is much more reliable than a traditional landline. Even if you have two left feet when it comes to computers and technology, VoIP is the easiest to use phone system out there. Plus, with SpectrumVoIP’s dedicated Support Team, you are only a phone call away from a real, live team member who is eager to help.
Making the right call.
Most of all, switching over to a VoIP phone service works wonders for building relationships with your customers. The better your communication, the greater your chances of guaranteeing customer satisfaction.
If you’re ready to upgrade your business phone service, we’re here to help. Contact us today and never stress about missing (or dropping) another call again.
After all, doesn’t every relationship thrive on great communication?