Managed IT Services
Efficient. Proactive. Reliable.
SpectrumVoIP Managed Services provide proactive IT support, cybersecurity, and infrastructure management designed to keep your business running smoothly and securely.
Many of our clients have seen measurable improvements in uptime, employee productivity, and overall IT spend.
- Trusted by 14,000+ businesses
- 4.8 ★ ★ ★ ★ ★ | 2,510+ Google reviews
- BBB Accredited Business - A+ rating
What Are Managed It Services?
Managed Services is a proactive way to handle business IT. Instead of waiting for something to break, an MSP (Managed Service Provider) monitors, maintains, and supports your technology on an ongoing basis.
Think of it like having an IT department that helps keep your computers, network, and systems secure and running, with predictable monthly pricing.
Proactive monitoring
Ongoing maintenance
Security management
Responsive support
SpectrumVoIP Managed Services are built to help reduce downtime, improve security, and keep your team productive.
Break / Fix vs Managed
Break / fix support is reactive. You call when there is a problem. Managed Services focuses on preventing issues with continuous monitoring and maintenance.
Predictable monthly costs
Pricing is structured so you can budget confidently, either with our bundle or with customizable per-device service options.
Built-in security practices
Modern IT requires cybersecurity fundamentals like patching, monitoring, backups, and protection against online threats.
Find Your Perfect Plan
We offer two straightforward pricing models:
- Customizable Service Options with per-device pricing for businesses that need targeted support
- Managed Services Bundle for complete coverage across users, locations, networks, and servers
Whether you need fully managed IT or specific services like endpoint protection, server monitoring, or network management, our scalable solutions align with your operational needs and budget.
Customizable IT Service Options
Prefer targeted coverage? Choose individual service modules with per-device pricing.
User Management
$60
/ month / device
Includes Microsoft 365 management for:
- Teams
- SharePoint
- OneDrive
Endpoint Management
$75
/ month / device
Includes:
- Remote Monitoring (RMM)
- Endpoint Detection & Response (EDR)
- Next-Gen Antivirus
Server Management
$75
/ device / month
Includes:
- Server patching
- Performance monitoring
- Ongoing system health support
Network Managment
Firewall: $150 / month
Switch: $45 / month
WAPs: $10 / month
Includes:
- Firewall management
- Switch configuration
- Access point optimization
Pricing is based on a 36 month contract.
What's Included
Managing your day-to-day IT needs with proactive protection, monitoring, and support.
Network Security
Always-on protection against online threats with secure firewall management
24/7 Uptime Monitoring
Proactive monitoring and rapid response to performance issues
Switch Management
Continuous monitoring to keep your network running smoothly
Wi-Fi Management
Secure corporate and guest networks with optimized coverage.
ISP and Vendor Support
We handle troubleshooting and escalation until issues are resolved.
Software Updates and Security Patches
Scheduled updates to keep systems secure and current.
Automatic Backups and Fast Recovery
Configuration backups with quick restore when needed.
Server Monitoring and Basic Management
Ongoing health monitoring and issue alerts.
Managed IT Services Bundle
Simplify your IT Management costs with our straightforward bundle.
Bundle Coverage
Users
Devices
$140
/ user / month
Bundle Coverage
Network
Server
$200
/ location / month
Pricing is based on a 36 month contract.
Managed IT Service Add-Ons
Upgrade your services and equipment
FortiGate 60F Gateway
$99.00 / monthly
FortiSwitch 124E 24-Port PoE Switch
$109.00 / monthly
Microsoft 365 / SaaS Backup
$5 / user
Backup Solution
$12 / endpoint
Server: $30 / endpoint
BCDR (Servers & Key Apps)
Variable pricing based on requirements
MDM / Device Compliance (if not using Premium)
Variable pricing based on requirements
Advanced Security
Variable pricing based on requirements
Cloud Migrations
Variable pricing based on requirements
Pricing is based on a 36 month contract.
Managed IT Services FAQs
Quick answers to common questions from business owners evaluating managed IT support.
What is an MSP?
MSP stands for Managed Service Provider. An MSP monitors, manages, and supports business technology on an ongoing basis, typically for a predictable monthly fee.
How is Managed IT Services different from break / fix IT support?
Break/fix is reactive. You call when something stops working. Managed Services focuses on prevention with monitoring, maintenance, and security practices that help reduce downtime and surprises.
What does the bundle include?
The bundle is designed to cover day-to-day IT needs including network security, 24/7 uptime monitoring, switch and Wi-Fi management, ISP and vendor support, updates and security patches, backups, and server monitoring.
Can I choose only the services I need?
Yes. If you do not need a full bundle, you can choose customizable service options with per-device pricing such as user management, endpoint management, server management, or network management.
Will this replace my internal IT person?
Not necessarily. We offer co-management, meaning we’re happy to work alongside your existing internal IT resources. Some businesses use Managed IT Services as a full replacement for in-house IT, while others prefer a co-managed approach to supplement their internal staff with additional expertise, tools, and monitoring.
Do you provide cybersecurity as part of Managed IT Services?
Yes. Managed IT Services include always-on protection against online threats with secure firewall management, plus patching and endpoint protection options depending on your plan.
What size business is a fit for Managed IT Services?
Managed IT Services can fit many business sizes, especially organizations that want predictable support, improved security, and reduced downtime without managing everything internally.
How do I get started?
Get a quote or give us a call to review your environment and determine whether the bundle or customizable service options are the best fit for your users, devices, and locations.
Ready to Simplify IT Management?
Let SpectrumVoIP help you secure your network, support your users, and proactively manage your infrastructure.