#1 AI Receptionist + Business Phones
Never Miss a Call with SpectrumVoIP’s AI Receptionist
The AI Receptionist answers the phone 24/7, routes callers to the right person, sends follow-up texts for common requests, and supports multiple languages for a better caller experience.
- Trusted by 14,000 businesses
- 4.8 ★ ★ ★ ★ ★ | 2,510+ Google reviews
- BBB Accredited Business - A+ rating
- 7-Day Free Trial*
The AI Receptionist that is built to help your business grow.
Calls are answered 24/7
Transfers calls & schedules meetings
Sends text message follow ups
Understands & speaks multiple languages
Hear how AI answers real calls
From sales questions to support requests, the AI Receptionist responds instantly, asks the right questions, and keeps conversations moving.
Billing request
“I’m calling about my bill”
Support request
“I need help with my service.”
Sales request
“Can I speak with sales?”
Multilingual request
“I need help with my service”
Tailor your greetings, routing, and text to match how your business works.
Designed to Solve Real Call Challenges
Calls are answered 24/7
Be Always Available, Anytime
- Answers instantly: No rings, no hold music. Just a friendly greeting every time.
- Understands intent: Iris quickly identifies why someone is calling and what they need.
- Never misses a lead: Capture after-hours calls that would normally go to voicemail.
- Creates a professional first impression: Every caller is treated like a priority, even when your team is busy.
Transfers Calls & Schedules Meetings
Seamless Call Handling
- Routes callers automatically: Connect people to the right department or person without delays.
- Books appointments instantly: Iris schedules meetings while the caller is still on the line.
- Reduces back-and-forth: No more missed connections or endless voicemail tag.
- Keeps your team focused: Handle call volume without adding staff or interruptions.
Sends Text Message Follow-Ups
Stay Connected After the Call
- Sends instant confirmations: Follow up automatically with details, links, or next steps.
- Keeps prospects engaged: Prevent leads from going cold with timely outreach.
- Delivers reminders and updates: Reduce no-shows with helpful appointment texts.
- Extends the conversation: Make it easy for customers to respond even when they cannot call back.
Understands & Speaks Multiple Languages
Support More Customers With Ease
- Supports multilingual callers instantly: Help customers feel understood from the first hello.
- Improves accessibility: Remove language barriers that slow down service and sales.
- Creates a better customer experience: Every caller gets clear, confident communication.
- Expands your reach: Serve more communities without hiring additional language staff.
Meet Iris
Iris is the voice and personality behind our AI Receptionist. She is designed to sound friendly, helpful, and on brand for your business.
You can choose her voice, control what she says, and decide when she answers. Iris represents your business the same way a great front desk receptionist would.
- Natural, conversational voice
- Custom greetings and tone
- Consistent experience for every caller
- Supports multilingual conversations
Pricing
AI Receptionist
$99 / mo
Try it FREE for 7 Days*
Includes:
- 200 minutes of AI call handling
- Calendar access for scheduling
- Choose Iris’s voice
- Intelligent call routing
- Smart text messages for:
- Payments
- Scheduling
- Business hours and info
Usage:
$0.50 per minute after 200 minutes
*The 7-day free trial is a limited-time offer, limited to one per company. SpectrumVoIP reserves the right to end or modify the trial at any time.
FAQs
What is an AI Receptionist?
AI Receptionist is a SpectrumVoIP service that answers calls, routes callers, and sends texts automatically using Iris’s voice and personality.
Who is Iris?
Iris is the friendly personality behind AI Receptionist. She is the voice callers hear when they call your business.
Can I control when Iris answers?
Yes. You choose business hours, after hours, overflow rules, and routing behavior.
Can I start small?
Absolutely. Many customers begin with after hours or overflow calls.
Will callers know they're talking to an AI?
That’s up to you. You can configure your AI Receptionist to introduce itself however fits your brand. Most businesses find that callers care less about whether it’s AI and more about whether it’s helpful, and ours is.
Can the AI transfer calls to a real person?
Absolutely. When a caller needs a human touch, the AI Receptionist routes them to the right person on your team with context, so no one has to repeat themselves.
What happens if the AI doesn't know how to answer a question?
It won’t just leave your caller hanging. If a question falls outside what it’s been trained on, it takes a message, captures the caller’s details, and flags it for follow-up so nothing slips through the cracks.
Does the AI work after hours and on weekends?
Every single day, 24/7, 365. Your AI Receptionist doesn’t take lunch breaks, sick days, or holidays. Every call gets answered, no matter when it comes in.
Can it handle multiple calls at the same time?
Yes. Unlike a human receptionist, it never puts anyone on hold because it’s already on another call. Peak hours, Monday mornings, whatever. Every caller gets answered immediately.
Does it work with my existing phone system?
If you’re already on SpectrumVoIP, the AI Receptionist is built right in to the Stratus portal. No third-party integrations, no extra setup headaches. It’s all part of the same system.
What languages does the AI Receptionist support?
Our AI Receptionist currently supports English, Spanish, and Portuguese, with more languages coming soon. Great for businesses serving diverse communities.
Can I customize what the AI says and how it responds?
Yes. Our prompt engineers work directly with you to customize and perfect how your AI Receptionist sounds, what it says, and how it handles calls. It represents your business, so we make sure it actually sounds like it.
Can it send follow-up texts to callers?
Yes, and this one is a game-changer. After a call, your AI Receptionist can automatically send a follow-up text with links, confirmations, or next steps without anyone on your team lifting a finger.
How is this different from a traditional auto attendant or IVR?
Night and day. Old IVR systems make callers navigate a maze of menus and button presses. Our AI Receptionist actually listens, understands what the caller needs, and responds like a real person would. No more “press 1 for sales, press 2 for support.
Ready to see how our AI Receptionist will work for your business?
Talk to our team to see how our AI Receptionist and a modern business phone system work together to improve how your calls are handled.
