10DLC is a new kind of messaging system designed especially for businesses looking to improve their texting capabilities. But what exactly is 10DLC, and how can it benefit your business texting strategy? In this FAQ, we’ll take a closer look at 10DLC and answer some common questions you might have.
What is 10DLC?
10DLC, or 10-digit long code, is a system for sending text messages using standard local numbers. It’s designed specifically for business communications, allowing businesses to send SMS messages using a regular 10-digit phone number.
The shift toward 10DLC represents a significant step in business texting, as it offers a simplified approach tailored to enhance customer engagement and comply with industry standards. Unlike traditional methods, 10DLC is well-suited for application-to-person (A2P) messaging, which allows organizations to improve their messaging throughput dramatically.
Furthermore, the introduction of 10DLC helps avoid the spammy issues previously associated with shared short codes. Shared short codes often led to regulatory and communication dilemmas due to their nature. With a dedicated 10DLC number, you solidify your brand’s identity while reassuring clients of genuine communication.
Benefits of Using 10DLC
10DLC offers several benefits including increased message throughput, improved deliverability, and compliance with industry regulations. It provides a more professional appearance compared to short codes and can support high volumes of text messaging traffic.
Another appealing aspect of 10DLC is its cost-efficiency. With 10DLC, businesses gain access to a messaging solution that is cheaper than both shared short codes and toll-free numbers while maintaining the ability to send high-volume text messages.
Consistency is crucial for brand recognition, and using a local number helps businesses maintain a local presence. This strategy ensures recipients are less likely to dismiss text messages as spam. Customers are generally more trusting of messages sent from numbers appearing similar to those they typically receive from friends and family, thus enhancing your message’s impact.
Implementing 10DLC allows businesses to cater to personalized communication strategies, something especially beneficial in marketing campaigns. Whether it’s notifications, confirmations, or promotions, 10DLC enables a seamless delivery experience, reinforcing customer engagement and satisfaction.
How Does 10DLC Work?
10DLC works by allocating a local phone number for business use, which is then registered to ensure compliance with carrier requirements. Businesses can use this number to send outbound text messages to customers while receiving responses directly to the same number.
This registration process is crucial as it allows carriers to verify the legitimacy of the business and the campaigns. Mobile carriers, through The Campaign Registry, vet businesses to ensure that their messaging strategies adhere to regulatory standards.
Once a business is properly registered, the 10DLC system offers a structured approach to handling high message volumes without the common problems of message filtering or blocking often seen with unregistered numbers. By aligning with carrier protocols, businesses can maximize their messaging throughput, thus optimizing communication efficiency.
The transition from shared short codes to 10DLC has been largely driven by the need for secure, reliable communication avenues. With the introduction of 10DLC, businesses benefit from having a dedicated number without the drawbacks of shared lines, ensuring a more trustworthy and clear communication channel.
Setting Up 10DLC for Your Business
To set up 10DLC, you’ll need to work with a messaging provider to register your business and obtain a dedicated 10-digit number. This process involves submitting details about your business and the type of messages you plan to send.
One of the first steps in registration is proving your business’s legitimacy—a detail corroborated by entities like the Campaign Registry. Collecting pertinent information such as your business name, tax ID, and proof of industry compliance will streamline the registration process.
The entire setup process is designed to be seamless, allowing businesses to quickly pivot from outdated systems to the more efficient 10DLC messaging solution. Once complete, companies can leverage the benefits of high-volume messaging at reduced costs.
For businesses unsure about the process, partnering with an experienced provider can simplify the setup and ensure compliance. SpectrumVoIP’s solutions include comprehensive support, helping businesses to be operational and effective from the outset.
Compliance and 10DLC
Compliance is a key component of 10DLC. Businesses must adhere to guidelines set by carriers to prevent spam and ensure the privacy and security of recipients’ data. Registration and adherence to the rules will help maintain good standing with carriers.
It’s important to note that compliance does not just stop at registration. Continuous compliance involves ensuring that communication methods, like obtaining explicit consent—often referred to as opt-ins, are consistently followed. This is paramount to maintaining the integrity of your business communications.
For businesses sending high volumes of SMS messages, compliance with 10DLC standards is not optional. In fact, mobile carriers have strict protocols to minimize unsolicited messaging, thereby protecting consumers and ensuring that legitimate businesses aren’t overshadowed by bad actors.
Onboarding with 10DLC can dramatically improve a company’s reputation and consumer trust when properly aligned with carrier guidelines. SpectrumVoIP provides assistance tailored to business needs, ensuring transparency and reliability in every transaction.
Common Challenges with 10DLC and How to Overcome Them
Businesses may face challenges such as long setup times or navigating compliance requirements. Working with experienced providers and understanding carrier requirements can help alleviate these challenges, ensuring a smooth implementation of 10DLC.
Navigating the registration process might seem overwhelming initially. However, businesses can overcome this by keeping up-to-date with regulations and engaging with service providers who are adept at managing these processes rapidly and efficiently.
Often, companies underestimate the importance of clear communication with their service provider. By fostering open dialogue and sharing comprehensive project details, businesses can mitigate operational hiccups, thus optimizing their SMS strategies.
Being informed about potential pitfalls in the 10DLC journey can empower businesses to stay ahead. Through strategic advice and hardware solutions, companies can confidently tackle initial struggles and maintain robust operational capabilities.
Harness the Power of 10DLC for Your Business
Understanding 10DLC and its advantages can help businesses streamline their communication while ensuring compliance with current regulations. By setting up 10DLC correctly, organizations can harness the power of text messaging to enhance customer engagement and operational efficiency.
