Everything you need to know about VoIP
and why businesses are flocking to get it.
With businesses all over the world rushing to replace their traditional landline networks, VoIP has quickly become the most popular and effective way that businesses communicate with their customers.
With so many businesses switching to VoIP–and at such a fast rate–it can be difficult to sift through all of the information out there about what VoIP exactly is and why VoIP is the #1 choice for business communications.
In this article, we’re going to list the most asked questions about VoIP phone service. VoIP is the future of business communication, and now is the best time for you to switch your phone service over to a reliable, cost-effective, and easy-to-use system. Read on to learn all about VoIP!
1. What is VoIP?
VoIP–or Voice over Internet Protocol–is a technology that uses an internet connection rather than a landline to make phone calls. By sending your phone communications into the cloud, VoIP gives you a myriad of advantages like call recording, predicative dialer, the ability to backup connections over cellular connections, digital voicemail, and much more. Welcome to the 21st century, phones. See complete list of features
VoIP is also scalable, flexible, and more affordable since there’s less of a burden on businesses to invest in infrastructure. In fact, a company doesn’t require a single cent for setup or training when switching to VoIP.
2. Is VoIP easy to use?
As long as you have an internet connection, you can get a phone connection through VoIP.
You can use your VoIP service to call anyone, from anywhere in the world, with the confidence that your call will not be dropped. In today’s day and age, VoIP is the number one way for businesses to communicate
VoIP calls are crisper and clearer than with traditional landline phones, and as long as your internet connection is reliable, your phone calls will be steady and consistent.
3. Is VoIP expensive?
VoIP is significantly less expensive than your traditional landline phone–and comes with a plethora of features that come in very handy, especially if you plan to scale.
See pricing
4. What is VoIP telephony?
VoIP telephony is simply another term for VoIP phones and systems. VoIP telephony allows you to manage calls, texts, and video meetings all via an internet connection, rather than through a landline phone system. Landlines are outdated and are quickly becoming obsolete. Just think, how many people do you know who even have phone homes anymore?
5. What equipment do I need to get a VoIP phone system?
There are two options when it comes to VoIP: you either use hard phones or soft phones.
A hard phone is basically your traditional desk phone. In order to get VoIP service, you just need to connect it to your internet modem. A soft phone, on the other hand, is a software that is installed on your computer or mobile device to make and receive calls, just like you would on a regular phone, except you’re using the internet connection rather than cellular or landline.
See if your phone is VoIP compatible
6. Does VoIP have a mobile app option?
One of the benefits of VoIP phone service is the mobile app capability. You can take and make calls from anywhere without being bound to your office. VoIP gives you the flexibility and freedom to use both a desk phone, a software-based phone on your cell, or both!
7. Can I use VoIP for faxing?
Absolutely! SpectrumVoIP gives you the ability to send and receive faxes with your VoIP system.
8. What does it mean to be compatible with VoIP?
If you’re searching for a phone that will be compatible with VoIP technology, SpectrumVoIP has a large collection of desk phones that you can choose from. If you currently have your own desk phones that are a little older, you may need to upgrade to newer versions that are compatible with VoIP technology. You can also use our software to make and receive calls directly from your computer or mobile device.
9. Can you use VoIP on a cell phone?
Yes! You can connect VoIP service directly with your cell phone and take business calls no matter where you are. This gives incredible freedom to remote workers, employees who are out on the field, or if you are traveling and don’t want to miss any of your customer calls. The best part? You can still keep your personal number and your work number separate while using the same phone!
10. Is VoIP a good option for small businesses?
VoIP is the best solution for small business communication. With its vast features, its mobile capabilities, and the reliability of its service, VoIP is a wonderful option for businesses small and large. In addition, it is easy to implement, often without any downtime
11. Is VoIP scalable?
VoIP is extremely scalable. Because VoIP telephone systems use the internet for calls, adding new users is effortless. As your business grows and you get the need for more phones, you won’t need to worry about setting up new lines. VoIP helps you meet your current and future business communication needs, without any additional effort on your part.
12. What happens if my internet connection goes down?
With most VoIP services, if your connection goes down, so does your phone line. Fortunately, SpectrumVoIP offers Automatic Failover–a feature that keeps your VoIP phones up and running in the event that your internet connection goes down. Check out SpectrumVoIP’s Failover Service
13. Can I keep my same phone number?
Yes, you can. When you switch your phone service over to VoIP, you have the option to keep your current phone number and continue receiving calls without interruption!
14. Can VoIP be used outside the office?
VoIP has made it even easier to keep your business running smoothly, even when you are out of the office. Whether you’re in your car, running errands, traveling, or simply working from home, your customers can reach you without difficulty, since you can answer calls from virtually anywhere with your VoIP service.
If you’re looking to make the switch to VoIP for your business, we are here to make that transition as easy as possible.
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