What Is Salesforce And Why Your Business Needs It
Salesforce is a cloud-based customer relationship management (CRM) software designed specifically to help businesses streamline their sales and marketing processes. It’s used by companies of all sizes–across countless different industries–to manage customer interactions, automate sales processes, and improve customer engagement. Businesses that want to scale and track their growth would be remiss for not utilizing […]
The 6 Most Important VoIP Trends In 2023
Voice over Internet Protocol (VoIP) has been around for over two decades now, and in that time, they’ve continued to evolve and upgrade their features. With the advent of 5G networks and the increasing adoption of remote work, 2023 is expected to be a crucial year for VoIP phone systems, and the businesses that use […]
Customer Service Tips: How To Be Unforgettable And Turn Potential Clients Into Lifelong Customers
Customer service is an essential component of any successful business. Providing excellent customer service has been proven to build customer loyalty, boost brand reputation, and–the big kahuna– it ultimately drive sales. In this blog post, we will discuss 10 tips to improve your customer service skills and how VoIP phone service plays an integral role […]
VoIP: The Phone System For The Remote Workforce
With the rise of remote workforces, companies have had to quickly adapt to new ways of doing business. One technology that has proven to be invaluable for remote workforces is Voice over Internet Protocol (VoIP). VoIP is a technology that allows users to make phone calls over the internet instead of using traditional phone lines. […]
Does Your Business Need A Virtual Phone System?
In today’s fast-paced digital world, businesses need to have reliable and efficient communication systems in place to stay competitive. A virtual phone system is a crucial tool that can help businesses to manage their communication needs more effectively. A virtual phone system is a cloud-based phone service that uses the internet to make and receive […]
Why Your Coffee Shop Needs This Phone System
Coffee Shops Everywhere Are Turning To The Reliability Of A VoIP Phone System If you’re a coffee shop owner, I would personally like to thank you from the bottom of my heart. For many of us in the United States, coffee shops are our second home. There’s nothing quite like cozying up with a fabulous […]
Benefits Of VoIP For Restaurants
So, You’ve Got A Restaurant? Great. Time To Get The Right Technology. As a restaurant owner, communication (and, well….food) is everything. A VoIP phone systems allows restaurants to manage a high volume of calls without interference or busy signals. This way, your customers can enjoy a seamless communication process when calling to make reservations or […]
What Is The Best Phone System For Schools?
A phone system at your school is absolutely essential, and finding an option that fits both your needs and your budget is sometimes much harder than you’ve anticipated. There are many features to think about when choosing a phone service provider for your school. A good phone system is a necessity for administration to function […]
VoIP: What Is It And Why Does Your Business Need It?
The affordability and availability of VoIP (a.k.a hosted PBX phone service) has inspired many business owners to switch from conventional landlines to the vastly more popular VoIP phone service. What is VoIP? VoIP–which stands for Voice over Internet Protocol– is a type of calling that uses broadband Internet for digital communications. Using the internet to […]
How VoIP Helped A Car Dealership Experience Massive Success
Award-winning corporation, Sam Pack Automotive Group, desperately needed a solution. With the rollout of an enhanced VoIP system from SpectrumVOIP, they experienced zero downtime–a huge benefit when handling over $1 million in sales per day. In 1980, Sam Pack decided to leave his management position at Ford Credit to try something a little bit different. […]