AI Sentiment
Transcription
Turn Every Conversation Into Actionable Insights
AI Sentiment Transcription enhances your SpectrumVoIP phone system by automatically recording, transcribing, and analyzing every call for sentiment, topics, and key moments, so your team always knows what happened without listening to a single recording.
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Using advanced speech recognition and AI, this add-on surfaces call summaries, sentiment scores, identified topics including the 3 most important discussed, and speaker breakdowns directly inside your existing call history. Search any call by keyword or phrase instantly.Because it integrates directly into your existing VoIP environment, your team gains powerful call intelligence without added complexity. Export full transcripts and cut manual review time by up to 70%, all from your SpectrumVoIP portal.
Try AI Sentiment Transcription
Free for 30 Days*
Activate it in minutes from your SpectrumVoIP Subscriptions menu.
Simple, Transparent
Pricing
Designed for Teams That
Rely On Conversations
Sales Teams
Customer Support
Contact Centers
Client Success
Frequently Asked Questions About Our
AI Sentiment Transcription Add-On
It transcribes calls, highlights key moments, and analyzes conversations so your team can review calls faster, track trends, and improve performance without listening to full recordings.
The AI plan is a simple $99 per month per account. Every user benefits from AI insights.
Yes, for typical business use. A Fair Use Policy applies: usage far above your account’s normal patterns may incur a small overage fee of $0.008 per AI minute.
Yes. All inbound and outbound calls can be transcribed, summarized, and searchable inside the Stratus Portal.
Most businesses have access to AI Sentiment & Transcription almost instantly.
All SpectrumVoIP plans and services include 24/7 U.S.-based support and unlimited training at no extra cost.
Yes. All call recordings, transcripts, and analytics are stored securely inside the Stratus Portal with role-based access, encryption, and strict data handling practices.
No. AI processing happens in the background and does not interfere with live calls. Your call quality remains the same: clear, stable, and backed by 99.999 percent uptime.
If you have Office Manager permissions in Stratus, you can self-sign up in your account instantly.
Just as you can manage your subscription in Stratus, you can also cancel your subscription.
AI Sentiment & Transcription is a monthly subscription. Feel free to cancel anytime. Unfortunately, we do not offer refunds or pro-rate subscription costs.
Yes! We are offering your first 30 days free* when you subscribe to AI Sentiment & Transcription.
This is a limited-time introductory offer, and it is subject to change at any time.
