Your Business Phone System Made Simple
Just For You

Streamline communication between your team members and customers at a reduced cost with a unified VoIP solution that works seamlessly with your existing setup.
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One VoIP System,
Multiple Ways To Connect

Our VoIP service plan includes the tools to manage your phone system and make calls from any device that works best for your team.

Try It Before
You Buy It*

Experience the full system with no upfront commitment. See how it works for your business before making a decision.

*subject to credit approval

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Run Your Business
Through One VoIP System

Included with your VoIP service are the tools you need to handle calls, route customers, and keep your business running smoothly.
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Integration Providers
Click to Call
Call Popping
Call Logging
Pushed Recordings

Clio

Elead

Follow Up Boss

Freshdesk

HubSpot

Leadsquared

MS Dynamics

NetSuite

Redtail

NetSuite

QQCatalyst

Redtail

Salesforce

Sugar

Zendesk Sell

Zoho

Agency Matrix

Agencyzoom.com

Allstate eAgent

Copper

EZLynx

FreeAgent

Merchantos

Onebill Link

Vin Solutions

Onebill Link

See More
Denotes Additional Licensing Required
See Less
Traditional PBX
Cloud PBX

Customer Texting

On-site servers and physical hardware

No on-site PBX hardware

Maintenance Costs

High upfront and maintenance expenses

Lower operating expenses

Scalability

Limited scalability

Easy scalability across locations

Upgrades

Manual upgrades and repairs

Automatic updates and improvements

Flexibility

Requires Internal IT

A cloud PBX phone system gives your busimess the flexibility and reliability traditional systems simply can´t match.

R120
R200
R540

Optimized For

Maximizing Camera Coverage

General Visibility

Parking Lots

Image Sensor

2MP

5MP

8.3MP

Night Vision

100ft in Low Light

100ft in Low Light

130ft in Low Light

Storage

128GB

128GB+

30-Day Cloud Storage

Retention

20 Days

30 Days

30 Days

Ethernet Connectivity

Yes

Yes

Yes

Indoor/Outdoor

Yes

Yes

Yes

Tracked Behavior

Yes

Yes

Yes

Business Internet
Consumer ISP

Bandwidth

Dedicated to you

Shared with all

SLA

Guaranteed by contract

No guarantees

Support

Priority business team

Standard queue

Uptime

99.9% guaranteed

Best effort

Multi-Site

All your locations, one account

Single address

Scalability

Grows with your business

Limited options

Feature
AI Surveillance
Traditional CCTV

Threat Detection

Real-time AI- alerts

Records footage only

False Alerts

Filtered by AI

Frequent false alarms

Weapon Detection

Yes

No

Remote Access

Cloud-based

DVR access required

Multi-Site Visibility

Unified dashboard

Separate systems

Scalability

Easily expandable

Hardware-heavy upgrades

Auto Attendants

Auto Attendants

Set up automated greetings and call routing for incoming calls to provide a professional, efficient caller experience.

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Call Queues

Call Queues

Create and manage an unlimited number of call queues to efficiently handle incoming calls based on specific criteria or departments.

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Call Forwarding

Call Forwarding

Stay connected and accessible on the go by forwarding incoming calls to any designated phone number or device.

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Call Popping

Call Popping

Notify users of incoming calls with customizable call announcements that provide essential caller information before answering.

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Customer Portal

Customer Portal

Access our Web Portal to manage your VoIP system, configure settings, and access tools to optimize your communication experience.

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Admin Dashboard

Admin Dashboard

Control users, call routing, devices, and system settings from a centralized dashboard built for administrators.

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Agent Queue Status

Agent Queue Status

Monitor the real-time status of agent queues to ensure efficient call distribution and minimize wait times for callers.

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Voicemail to email

Voicemail to email

Auto transcribe voicemail messages into text and deliver them to your email inbox, allowing for convenient access and storage.

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Caller ID

Caller ID

Identify incoming callers before answering to personalize responses and prioritize calls based on caller information.

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Call Recording

Call Recording

Record calls to review customer interactions for employee training, regulatory compliance, or to resolve disputes.

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Custom
Hold Music

Custom Hold Music

Keep callers engaged and entertained with custom hold music or messages, enhancing the caller experience during wait times.

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Intercom

Intercom

Enable instant communication between intercom-enabled devices, facilitating quick communication within multiple locations.

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Mobile
Application

Mobile Application

Make or receive calls, access voicemails, and collaborate with colleagues from our mobile app to stay connected on the go.

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Unlimited Auto Attendants

Unlimited Auto Attendants

Set up automated greetings and call routing for incoming calls to provide a professional, efficient caller experience.

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Visual Voicemail

Visual Voicemail

Access and manage voicemail messages visually through our intuitive interface, and prioritize, listen to, and delete messages with ease.

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3-Way-Conferencing

3-Way-Conferencing

Collaborate effortlessly in your VoIP business phone with up to two additional participants in real-time discussions or impromptu meetings.

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Active Directory Integration LDAP

Active Directory Integration LDAP

Sync user authentication and access rights with your existing Active Directory infrastructure to enhance security by centralizing user credentials.

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Wait Time Announcement

Wait Time Announcement

Inform callers of estimated wait times while they are in the call queue, managing expectations and reducing frustration.

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Voicemail
Notification

Voicemail Notification

Receive instant email notifications when new voicemail messages are received, ensuring timely retrieval and response to important messages.

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Unlimited Rollover Lines

Unlimited Rollover Lines

Ensure that incoming calls are always handled with unlimited rollover lines, providing reliability during peak call volumes or unexpected traffic surges.

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Unlimited Ring Groups

Unlimited Ring Groups

Create ring groups to ring multiple phones simultaneously for incoming calls, ensuring that calls are promptly answered and efficiently distributed.

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Unlimited
Call Queues

Unlimited Call Queues

Create and manage an unlimited number of call queues to efficiently handle incoming calls based on specific criteria or departments.

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Time-Based Schedules

Time-Based Schedules

Customize call routing and forwarding based on predefined schedules, enabling flexible call handling at different times of the day or week.

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Speed Dial

Speed Dial

Program frequently dialed numbers for quick and easy access, saving time and simplifying the calling process for commonly used contacts.

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Skills-Based
Routing

Skills-Based Routing

Route incoming calls to the most appropriate agent or department based on predefined skills or qualifications.

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Shared Line Appearance

Shared Line Appearance

Share a single phone line across multiple devices or users, enabling seamless call handling and collaboration within teams or departments.

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Redial

Redial

Quickly redial the last dialed number with the touch of a button, saving time and effort when making repeated calls or callbacks.

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Real Time Queue Stats

Real Time Queue Stats

Gain real-time insights into call queue performance and agent activity to optimize call handling and customer service efficiency.

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Queue Call Back

Queue Call Back

Offer callers the option to receive a callback when an agent becomes available instead of waiting in the call queue.

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Presence Monitoring

Presence Monitoring

View colleagues' or team members' real-time availability, enabling informed communication decisions and promoting collaboration.

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Portal Contacts

Portal Contacts

Manage and access your contact list through our web portal, ensuring that important contacts are readily available for efficient communication.

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Paging

Paging

Broadcast announcements or messages to multiple phones or paging devices simultaneously, facilitating communication and coordination.

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Unlimited Local & Long Distance Calling

Unlimited Local & Long Distance Calling

Enjoy unlimited local calling and long-distance calling to domestic and international destinations, without worrying about per-minute charges.

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Hot Desking

Hot Desking

Promote flexibility and efficiency in the workplace by allowing employees to log in to any office desk phone.

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Fax to Email

Fax to Email

Receive incoming faxes directly in your email inbox as digital attachments, eliminating the need for dedicated fax machines.

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Extension Dialing

Extension Dialing

Easily connect with colleagues or departments within your organization by dialing their extension numbers.

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Escape From Call Queue

Escape From Call Queue

Allow callers to exit the call queue and either leave a voicemail or request a callback.

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Email to Fax

Email to Fax

Convert emails into fax documents and send them directly from your email client to reduce reliance on traditional fax machines.

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Direct Numbers

Direct Numbers

Assign dedicated phone numbers to individual users or departments to facilitate direct communication.

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Dial by Name

Dial by Name

Enable callers to reach desired contacts by dialing their names using an automated directory assistance feature.

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Dial by Extension

Dial by Extension

Simplify internal communication by allowing users to reach specific colleagues or departments directly by dialing their extension numbers.

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Custom Queue Hold Music

Custom Queue Hold Music

Enhance the caller experience with custom hold music or messages while they wait in a queue.

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Custom Greetings

Custom Greetings

Personalize the caller experience with custom greetings and messages to create a professional first impression.

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Dial by Conference Bridge

Dial by Conference Bridge

Host virtual meetings with multiple participants to facilitate collaboration and communication regardless of geographic location.

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Company Directory

Company Directory

Access a centralized directory of company contacts, providing quick and convenient access to colleagues’ contact information

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Caller ID Routing

Caller ID Routing

Route incoming calls based on caller ID to the appropriate department or individual, ensuring calls reach the right agent.

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Call Routing Failover

Call Routing Failover

Automatically reroute calls to designated backup numbers or destinations during network issues or service disruptions.

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Call History

Call History

Access a comprehensive record of all incoming, outgoing, and missed calls for reference and analysis.

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Call Announcement

Call Announcement

Notify users of incoming calls with customizable call announcements that provide essential caller information before answering.

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Call Analytics

Call Analytics

Gain actionable insights into call metrics, trends, and patterns to optimize performance and resource allocation

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Blacklisting

Blacklisting

Safeguard your business from unwanted callers or spammers by blocking specific numbers.

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Barge

Barge

Supervise or manage ongoing calls discreetly and intervene when necessary.

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Getting Started With SpectrumVoIP
Is Easy

Getting started with a VoIP phone system is easy because we handle the heavy lifting for you.
Talk to a Specialist
01
Share Your Needs
Tell us about your business, team size, and current setup so we can understand your communication requirements.
02
Design & Setup
We recommend the right VoIP solution, coordinate timelines, and handle setup and configuration for a smooth transition.
03
Go Live & Support
Your system is ready to go. We train your team and provide ongoing support as your business grows.

Choose
SpectrumVoIP

We prioritize personal service and long-term partnerships.

We deliver enterprise-grade phone systems designed to unify your business without hidden fees, locked features, or outsourced support. One flat rate, white glove setup service, and real human support 24/7.
Get Your Quote

Seamless Integrations for Better Communication

Everything designed to fit right into your existing setup

SpectrumVoIP connects effortlessly with your favorite CRMs and business apps, bringing call popping, automatic call logging, and click-to-call directly into your workflow for faster, smarter customer interactions.

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Take Your VoIP
Further

Upgrade your service with flexible add-ons designed to improve reliability, enhance communication, and support how your business operates.
Explore All Available Add Ons

Every Industry
Communicates Differently

No two businesses communicate the same way. We start by listening, learning how your team operates, and designing a system that fits the way you work.
Find Your Industry

Our VoIP Service
FAQs

VoIP (Voice over Internet Protocol) is a technology that turns your voice into digital data and sends it over the internet instead of traditional telephone lines. Also called voice over IP phone service or voice of internet protocol, it’s used because it’s cheaper, more flexible, and scalable than legacy phone systems. Businesses choose VoIP services for features like call forwarding, voicemail-to-email, and multi-device calling without the cost of voip telephone service.
Yes. Our Voice over Internet Protocol (VoIP) is legal across the United States. Whether you use our voip phone or voip phone service, it’s fully authorized for your personal and business communications. SpectrumVoIP complies with FCC standards as long as emergency calling and service requirements are met.
In many cases, yes! A voice over IP phone can connect directly to your router or network switch. Some VoIP phones require power adapters or PoE (Power over Ethernet), but technologically, they work once connected to your internet. This ease of setup is one reason voip services are so popular.
No, you don’t need a traditional landline to use voice over IP telephone technology. The VoIP phone service runs over your internet connection, so as long as you have broadband, you can use it without any existing landline.
Yes, you can convert your landline to VoIP using an adapter or by porting your number to a VoIP phone service provider. Once converted, your phone number works through VoIP telephone service but uses internet connectivity instead of copper landlines.
Absolutely. Most voice over IP phone services let you keep your existing number by porting it in. That means your current phone number will work with your new VoIP phone just like before.
For reliable VoIP calling service, we recommend at least 100 kbps upload and download per active call. Faster speeds improve call quality and support additional voip services like video, conferencing, and multi-line support. Modern broadband easily handles multiple voice over IP phone lines.
Standard voice over internet protocol systems depend on power and internet connectivity. Without power, your voip phone service won’t function unless you use backup solutions like UPS (battery backup) or cellular failover. This differentiates VoIP from traditional landlines, which may still work in outages.
Yes! VoIP services easily scale to support call center operations with features like call queuing, automatic routing, analytics, and multi-line management. Whether you deploy voip telephone service for a small team or large center, it provides flexibility and advanced capabilities that legacy phone systems can’t match.
Definitely, many VoIP phone services include mobile apps that let you make and receive calls using voice over IP on your smartphone. This means you can use VoIP calling from anywhere with internet, turning your mobile device into a fully featured voice over IP phone without traditional cellular minutes.
VoIP phone systems can support virtually unlimited lines, depending on your plan and network capacity. Whether you need a few voip phones for a small office or hundreds for a large enterprise, voice over IP phone service scales easily without the physical limitations of traditional phone lines.