Business Texting

Make Every Conversation Count

Connect with customers instantly using your existing business phone number. Send and receive SMS messages directly within your VoIP system to improve responsiveness, engagement, and overall communication efficiency.
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Extend Your Business Phone System with Powerful Messaging
Capabilities

Today’s customers expect fast, convenient communication. Phone calls and emails remain essential, but text messaging has become one of the most preferred communication channels across industries.

Rhombus Systems security camera mounted under a ceiling indoors with blurred background.
Rhombus Systems security camera mounted under a ceiling indoors with blurred background.

Our business texting add-on seamlessly extends your existing VoIP platform, allowing your team to send and receive SMS messages from your company’s main number or designated extensions. Conversations are centralized, organized, and accessible across desktop and mobile devices, helping teams respond quickly and maintain full visibility.

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Request a Quote and Give More Power to
Your Business

Talk to our team to see how our add-ons enhance your services and help improve efficiency, flexibility, and performance.
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Key Benefits of the Business Texting Add-On
For Businesses

Faster Customer Response Times
Transmit sensitive documents using encrypted, digital fax technology that supports regulatory compliance requirements across businesses.
Higher Customer Engagement
Text messages achieve higher open and response rates than traditional email or voicemail, increasing communication effectiveness.
Centralized Communication Management
Store and manage all conversations within your business platform, allowing teams to collaborate, track interactions, and maintain transparency.
Flexible Access from Any Device
Send and receive messages from desktops, mobile devices, or integrated dashboards to support hybrid and remote teams.
Professional Brand Consistency
Communicate using your official business number rather than personal devices, reinforcing trust and brand identity.

Texting Plans That Scale With You

Business texting offers flexible plans for everything from simple team messaging to advanced business texting, so you can choose the level of functionality that fits your needs.
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Essential

$10 / mo + usage

A simple texting tool perfect for one-to-one texting.

• Basic SMS / MMS texting • Send files, images, and links • Some limitations on internal vs external messaging • One-time setup fee: $25 •

StratusChat

$0 (Included with Stratus Portal)

A simple messaging tool perfect for teams to communicate.
• Comparable to MS Teams or Slack• Some limitations on what can be sent • Internal only •

Pro

As Low As $49 / mo + usage

• Send payments, review links, forms, images, and files • Automate messages, create templates, and tag contacts • One-time setup fee: $25

Deal: Bundle 5+ users for $33/mo + usage.

Designed for Teams That Depend on Fast, Direct Communication Anywhere

Our Business Texting add-on is built for departments where speed, responsiveness, and customer engagement directly impact performance and satisfaction.

Ready to Expand Your
System’s Capabilities?

Our specialists will help you identify the right add-ons to improve your business performance, strengthen security, and support your company's growth.
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Why Choose
SpectrumVoIP?

Built Around Service, Not Contracts, A Phone Company That Answers the Phone.

We prioritize your business communications with enterprise-grade systems that unify your entire company. All delivered at one flat rate with unlimited features, plus white-glove setup and 24/7 human support.
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Frequently Asked Questions About Our
Business Texting Add-On

You get access to customer texting directly in your Stratus Portal, including one-to-one messaging, broadcast campaigns, and automations (depending on your tier).

Messages are billed by usage based on your plan. On the Essential plan, messages are billed at $0.01 per SMS/MMS. On the Pro plan, messages are billed at $0.03 per SMS/MMS, which includes access to advanced features like automations, broadcast campaigns, and payment requests.

Yes! Most existing SpectrumVoIP numbers can be text-enabled, so you can call and text from the same line.

Yes. StratusTEXTING follows carrier regulations, includes simple opt-outs, and is designed to keep your customer data safe.

Yes, businesses have a few criteria they need to meet before they can begin texting.

TCR Requirements:

1. A working website: The TCR will look for a website associated with your brand entity. We recommend providing this in your registration. [Not a Facebook page or any other social media site]

2. Opt-in language on phone number collection forms: In order to be approved, you’ll need to ensure that all of all of your phone collection forms on your website include opt-in language.

3. Compliant Privacy Policy easily visible on your website: Your privacy policy must be easily accessible on your main website, and is compliant – guidelines here. Template below.

4. Link to your privacy policy from your phone number collection forms: In addition to requiring opt in language on all phone collection forms, each form must also link to your compliant privacy policy.

You can read more about the 10DLC and TDR Guideline in our privacy terms.