Customer Testimonials

I highly recommended SpectrumVoIP

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Ken Jones
CARY INDUSTRIES

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:54:29-05:00

Ken Jones
CARY INDUSTRIES

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

I’m impressed!

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Kurt Messerschmitt
THE FIG GROUP, LLC

SpectrumVoIP | Business Phone Systems & Service
5
2019-05-24T17:11:21-05:00

Kurt Messerschmitt
THE FIG GROUP, LLC

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Going above and beyond

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:58:26-05:00
Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

Great support

James did an excellent job of solving my issue quickly.
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-20T14:48:29-05:00
James did an excellent job of solving my issue quickly.

Excellent service

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:53:01-05:00
Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

:)

Very easy process. Quick and efficient, as always!
SpectrumVoIP | Business Phone Systems & Service
2020-02-20T14:51:25-05:00
Very easy process. Quick and efficient, as always!

Best Installer Ever

Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.
SpectrumVoIP | Business Phone Systems & Service
5
2019-08-01T21:06:09-05:00
Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.

I commend you!

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Jeff Madden
AGAP OF TEXAS

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:59:46-05:00

Jeff Madden
AGAP OF TEXAS

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Pleasantly Surprised

I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-20T14:50:15-05:00
I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.

Great work ethic

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

Becky Johnson
BOND EQUIPMENT

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:50:35-05:00

Becky Johnson
BOND EQUIPMENT

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

You have the BEST installers

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:56:13-05:00
Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

Good experience so far

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Zeeshan Vrani
PRIME COMMUNICATIONS

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:57:36-05:00

Zeeshan Vrani
PRIME COMMUNICATIONS

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Way to go Colten!

Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-19T18:34:43-05:00
Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!

What a stress-free setup!

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!
SpectrumVoIP | Business Phone Systems & Service
5
2019-05-24T17:10:19-05:00
Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

Zero downtime, so happy!

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.

Carlee Sands
Stone Central NY

SpectrumVoIP | Business Phone Systems & Service
5
2019-10-28T19:20:03-05:00

Carlee Sands
Stone Central NY

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.

Very professional

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:48:48-05:00
Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.
5
15
SpectrumVoIP | Business Phone Systems & Service

"Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help! "

Amy D. Support Desk Review
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"Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable."

Staff Aircraft Insurance Agency By Duncan
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"Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us."

Amber Upshaw Century 21 Alliance Properties
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"Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic."

Becky Johnson Bond Equipment
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"Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!"

Fern Buritica ABC Prosthetics & Orthotics
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"Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others."

Ken Jones Cary Industries
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"Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!"

Emily Boaz First United Methodist Church - Sherman
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"Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management."

Robert Reeve Reeve Electric Company, Inc
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"Phones are working all the time without any downtime, no complaints"

Staff City of Pottsboro
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"Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience"

Zeeshan Vrani Prime Communications
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"Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset."

Staff Rolling Hills Apartments
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"I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T"

Kurt Messerschmitt The FIG Group, LLC
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"I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU."

Jeff Madden AGAP of Texas
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Blair MacDonald
Blair M.
15:03 15 Sep 22
Courtney was the most helpful and friendly employee to work with.She was able to remote in, and patently resolve our phone issues in 4 locations!!An absolute pleasure to work with.Annette was a great help on all of our backend needs getting coordinated for our tech calls with Courtney!read more
Ginger P
Ginger P
18:13 06 Jul 22
Our transition to SpectrumVOIP has been very smooth. Our trainer, Jeffrey Edwards, did a great job going over all the details and provided us with plenty of tutorials if we should have issues.read more
Cristina Amalia Rodríguez C
Cristina Amalia Rodríguez C
21:34 21 Sep 22
(Translated by Google) excellentCRISTINA RODRIGUEZ DDS(Original)excellenteCRISTINA RODRIGUEZ DDS
David Runk
David R.
18:04 15 Sep 22
I have been impressed with the amount of engagement by the employees of SpectrumVOIP. Though my company has only been a customer for a few days, communication with my project manager and other members of the team, including a member of the training staff, have been very positive.read more
DIS750 FRONT DESK
DIS750 FRONT D.
19:56 10 Aug 22
SpectrumVoIP has been a wonderful value for the hotel. We made the switch from LAN lines a few years ago. There was initial hesitation since hotel is using a Mitel phone system but it transitioned smoothly. Definitely a good business decision as it has been saving us a great deal and providing features/benefits such as Call History Log, Call Recording, Call Forwarding, etc.Today, I just learned that SpectrumVoIP also includes text messaging which we will start utilizing. The service upon installation and on-going support has always been professional. Today was no different in speaking with SUKI, thanks again!read more
Helen Terrazas
Helen T.
18:43 24 Aug 22
I've worked with Huy as a consultant on behalf of my clients a couple times now and I can't be happier! He's always responsive and great at follow-up and keeping me in the loop. Huy goes the extra mile to make my clients happy and that makes me happy!!read more
Jane Warren
Jane W.
15:19 16 Sep 22
Valerie promptly addressed my request and everything is taken care of. - Thanks for the great support
April Montes
April M.
16:18 08 Jul 22
I called Technical Support and Caleb Wilson was able to help me with my issue right away. It was such a breeze to complete which makes my day just that much easier.
Ahmed Jaffer
Ahmed J.
16:49 22 Aug 22
Always great customer service everytime I call to get something done for our business. Highly recommend.
PIH Detox
PIH D.
16:39 12 Jul 22
Jeff Edwards was VERY thorough and patient with all our questions. He was a pleasure to work with and we WILL be contacting him in the future for more trainings as we need them.read more
Jessica Montoya
Jessica M.
17:00 19 Sep 22
LeVarr McCree is the definition of perfect customer service! He went above and beyond to help our agency. Thank You for everything.
steve collier
steve C.
22:35 22 Sep 22
I was very Pleased that Valerie P resolved my issue within hours and I was expecting it to take days!!MUCH APPRECIATED!!
Leah Wood
Leah W.
21:59 30 Aug 22
Caleb W-Fabulous Tech! Not only was he Efficient, Patient & Extremely helpful...He was Really Nice! Cheers to You!
David Ramirez
David R.
15:39 10 Aug 22
Best thing our company ever did and Eugenie Tyan was great to work with, very professional and quick to respond to any questions or concerns we had. In a nutshell SpectrumVoIP is what we needed to help our company grow.read more
Charles Weber
Charles W.
19:15 15 Jul 22
Excellent and efficient service. Tiffani's charming demeanor brought a calming vibe to a frustrating situation. One of my better interactions with any customer or tech service.read more
NAS Technology
NAS T.
21:18 12 Sep 22
LeVarr McCree from SpectrumVoIP was nothing but awesome help. The entire experience was smooth. Phones shipped fast, Service connected within less than an hour. I highly recommend SpectrumVoIP for anyone looking for a professional business phone lines.read more
Kathie Michael
Kathie M.
17:59 03 Aug 22
We had a great experience getting out new phone system set up. Communication and followup were excellent!
Family Nutrition Center
Family Nutrition C.
13:56 21 Sep 22
Shout out to Marisa Ruz, she provided fantastic customer support. Easy to get a hold of, and promptly called back if she missed your call, even if you didn't leave a voicemail. Thanks Marisa for a positive experience in this new venture for us.read more
Rebecca K
Rebecca K
15:19 20 Sep 22
Sukaina Mir was quick and too helpful! Now I can start work and my stress can go away (for a moment anyway lol!)
Parker Kanan
Parker K.
23:27 28 Jul 22
Jeffrey Edwards is an awesome teacher. He made the training interesting and informative. Thanks Jeffrey!
Carson Fair
Carson F.
18:46 14 Sep 22
What a great experience. David Gilarranz and Freddy Almeida are both top tier. Moving offices we have worked with many companies and contractors. These guys were a breath of fresh air. Professional, clean, punctual, and efficient. Would recommend to anyone looking to set up an office with multiple phones, and if you have multiple locations they can talk to each other and transfer calls with ease. Thank you so much for not being a company we have to babysit!read more
NoeJuanKanobe
NoeJuanKanobe
23:30 09 Sep 22
I can't overstate how great of an experience I had with these guys. Their salesperson was professional and honest and help connect us to Christopher Runnells, our project manager who was on top of every step of our transition & installation. Their installer was in and out so quickly as well and their online training program makes life so much easier. How do I give a 6th star?read more
Islamic Center
Islamic C.
14:48 21 Sep 22
Hello:I wish to thank Mr. Chris Runnells for all the hard work, phone calls, emails and just great service responses to all of our needs. Whether morning, day or evening, Chris remained steadfast with us! I comment him for a great job in getting us the service we needed. He is kind, personable in business and a pleasure to work with!We at The Islamic Center of El Paso wish to thank Chris for a job well done!!Islamic Center of El PasoBoard of Director'sread more
jered rhoades
jered R.
15:25 10 Aug 22
Our training session was great! We got real answers and it helped us to understand more of the product we are currently using.
AC Cambric
AC C.
20:10 15 Jul 22
I was helped by Caleb Wilson. Excellent assistance. Stayed on with me until problem was solved. Thank you.
garrett office
garrett O.
15:25 10 Aug 22
Great experience with Spectrum and Kathryne Dallo! Very professional company. Kathryne was very kind and helpful!
Diana Geremia
Diana G.
16:02 20 Sep 22
Huy has been an amazing project manager. He has assisted me through the entire process. The new phone system is amazing
costi serban
costi S.
16:45 29 Aug 22
Nowadays, there are so many VoIP providers that is easy to get lost in their sales pitch.After considering many, I settled for Spectrum VoIP. Not because they are the cheapest, not because they have the biggest operation, but because they take care of the customer and they have a dedicated person who handles my account.Also, because they sent one of their technicians to each of the conversions I went through.Most of the companies who sell phone systems and service will send you the phone already provisioned and you are expected to install it and make any changes yourself.I found out this approach does not work for us. Each of the location I work with has its unique set up and challenges and having a specialist on site when setting up the phones and rolling out the service just makes everything smoother.This past week I have transitioned the 7th location from another VoIP provider to Spectrum VoIP and again, it proved me right: the phones did not automatically routed correctly, the users wanted some changes made in the after hours messages, we neglected to ask for wall mounts and in fact we needed an extra phone.Usually this would have created a lot of stress and issue, but having Daniel Harris on site with his resources, turned it into a success story.Daniel had all the items needed in his van, he added 3 side cars, one more phone and 6 wall mounts in no time. He went to the extra length to install the wall mounts himself and worked with front desk receptionists on how to use the new Yaelink phones.He created the admin accounts and also came back the next day to make sure everybody was happy.Dedication to success and its customers is what Spectrum VoIP adds to the equation. Unlike other providers who expect you to do most of the work, Spectrum VoIP works with you to ensure a success story.Thank you Jason Watts and Donna Lecocq for an amazing partnership and for your help with all our locations!read more
Joe Pota
Joe P.
14:27 12 Aug 22
I had Jody Morris assigned to me as my project manager. Her, along with my sales rep, Jason Watts, were incredibly helpful, informative, reassuring and responsive throughout the whole process. They kept me updating on all statuses and quickly resolved any issues that arose. They were very upfront and were focused on suiting the needs of my business, not upselling us on features and packages. It was a great experience overall and I am glad to have worked with the two of them.read more
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