Customer Testimonials

Way to go Colten!

Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!

Amy D.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-19T18:34:43-05:00

Amy D.
Support Help Desk Review

Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!

https://www.spectrumvoip.com/testimonials/way-to-go-colten/

:)

Very easy process. Quick and efficient, as always!

Luciana M.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-20T14:51:25-05:00

Luciana M.
Support Help Desk Review

Very easy process. Quick and efficient, as always!

https://www.spectrumvoip.com/testimonials/21355/

Zero downtime, so happy!

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.

Carlee Sands
Stone Central NY

SpectrumVoIP | Business Phone Systems & Service

2019-10-28T19:20:03-05:00

Carlee Sands
Stone Central NY

https://www.spectrumvoip.com/testimonials/zero-downtime-so-happy/

What a stress-free setup!

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

Emily Boaz
FIRST UNITED METHODIST CHURCH - SHERMAN

SpectrumVoIP | Business Phone Systems & Service

2019-05-24T17:10:19-05:00

Emily Boaz
FIRST UNITED METHODIST CHURCH - SHERMAN

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

https://www.spectrumvoip.com/testimonials/great-experience/

Very professional

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

Amber Upshaw
CENTURY 21 ALLIANCE PROPERTIES

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:48:48-05:00

Amber Upshaw
CENTURY 21 ALLIANCE PROPERTIES

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

https://www.spectrumvoip.com/testimonials/very-professional/

You have the BEST installers

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

Robert Reeve
REEVE ELECTRIC COMPANY, INC

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:56:13-05:00

Robert Reeve
REEVE ELECTRIC COMPANY, INC

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

https://www.spectrumvoip.com/testimonials/you-have-the-best-installers/

Going above and beyond

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

Staff
ROLLING HILLS APARTMENTS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:58:26-05:00

Staff
ROLLING HILLS APARTMENTS

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

https://www.spectrumvoip.com/testimonials/going-above-and-beyond/

I highly recommended SpectrumVoIP

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Ken Jones
CARY INDUSTRIES

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:54:29-05:00

Ken Jones
CARY INDUSTRIES

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

https://www.spectrumvoip.com/testimonials/highly-recommended/

Pleasantly Surprised

I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.

Deni D.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-20T14:50:15-05:00

Deni D.
Support Help Desk Review

I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.

https://www.spectrumvoip.com/testimonials/pleasantly-surprised/

Great work ethic

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

Becky Johnson
BOND EQUIPMENT

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:50:35-05:00

Becky Johnson
BOND EQUIPMENT

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

https://www.spectrumvoip.com/testimonials/bond-equipment/

I commend you!

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Jeff Madden
AGAP OF TEXAS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:59:46-05:00

Jeff Madden
AGAP OF TEXAS

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

https://www.spectrumvoip.com/testimonials/i-commend-you/

Best Installer Ever

Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.

Staff
Aircraft Insurance Agency by Duncan

SpectrumVoIP | Business Phone Systems & Service

2019-08-01T21:06:09-05:00

Staff
Aircraft Insurance Agency by Duncan

Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.

https://www.spectrumvoip.com/testimonials/best-installer-ever/

I’m impressed!

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Kurt Messerschmitt
THE FIG GROUP, LLC

SpectrumVoIP | Business Phone Systems & Service

2019-05-24T17:11:21-05:00

Kurt Messerschmitt
THE FIG GROUP, LLC

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

https://www.spectrumvoip.com/testimonials/test-2/

Excellent service

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

Fern Buritica
ABC PROSTHETICS & ORTHOTICS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:53:01-05:00

Fern Buritica
ABC PROSTHETICS & ORTHOTICS

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

https://www.spectrumvoip.com/testimonials/excellent-service/

Great support

James did an excellent job of solving my issue quickly.

Deanna L.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-20T14:48:29-05:00

Deanna L.
Support Help Desk Review

James did an excellent job of solving my issue quickly.

https://www.spectrumvoip.com/testimonials/great-support/

Good experience so far

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Zeeshan Vrani
PRIME COMMUNICATIONS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:57:36-05:00

Zeeshan Vrani
PRIME COMMUNICATIONS

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

https://www.spectrumvoip.com/testimonials/good-experience-so-far/

SpectrumVoIP | Business Phone Systems & Service

"Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help! "

Amy D. Support Desk Review

"Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable."

Staff Aircraft Insurance Agency By Duncan

"Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us."

Amber Upshaw Century 21 Alliance Properties

"Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic."

Becky Johnson Bond Equipment

"Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!"

Fern Buritica ABC Prosthetics & Orthotics

"Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others."

Ken Jones Cary Industries

"Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!"

Emily Boaz First United Methodist Church - Sherman

"Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management."

Robert Reeve Reeve Electric Company, Inc

"Phones are working all the time without any downtime, no complaints"

Staff City of Pottsboro

"Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience"

Zeeshan Vrani Prime Communications

"Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset."

Staff Rolling Hills Apartments

"I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T"

Kurt Messerschmitt The FIG Group, LLC

"I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU."

Jeff Madden AGAP of Texas

SpectrumVoIP

4.6

Based on 722 reviews

See all reviews Write a review

Giovanni M.

17:43 09 Mar 23

Most people would think think process is a headache. Walter Milan gave me great service, and walked me through the process needed to fix my issue. I'm not the smartest guy on the block and Walter made everything easy for me to understand. Give this man a raise, and a day off!!read more

Rachel L.

13:50 13 Mar 23

Had to call this morning to have a technical help for our business. Mr. Luis Mendez was the one helping me. He was super patient and professional. It was a pleasant to deal with him. Thank you Luis!read more

Marie L

21:35 16 Mar 23

David Gilarranz and Matt Bolton did a great job helping us through the process of installing our new Specturm Volp phone system. The process was very smooth and David was very patient with all the staff in explaining how everything works. We are also excited that we pay much less than our last phone bill and we have new state-of-the-art-equipment. We are so pleased.read more

Faizan D.

18:07 16 Mar 23

Luis M. is a rockstar. Took time to actually listen to all my concerns. Executed the issues perfectly and offered services that are available that I was not aware of. Thanks!

CoTrina D.

17:39 17 Mar 23

Daniel H. with SpectrumVOIP was wonderful to work with setting up 10 office phones and 4 headset. He was friendly, attentive, and eger to satisfy our needs.**I'll update my review after a few weeks of use of our new phones.read more

Jeni S.

01:03 14 Mar 23

Tiffani was very helpful and attentive to getting our phones set up as was asked. She knew exactly what we wanted to do and had the changes made and we were up in running in no timeread more

Peter P.

15:57 22 Mar 23

Had a very helpful conversation with Jon-Michael Guerra. He kindly led me through the process of setting up a phone tree, and explained the context very well. I was able to set it all up appropriately in less than 30 minutes. Thank you Jon-Michael!Follow-up: I called back again for some more help, and talked with Luis Hernandez. He was just as helpful, and walked me through some basic processes that helped me wrap my head around users, call queue's, etc. Thank you!read more

Gonzalez Family D.

16:51 23 Mar 23

Walter was great! and fixed the issue we were having and also taught me how to fix it in the future. Thank you - Belen

Raquel H.

20:03 10 Mar 23

Leo Johnson did a fantastic job! He fixed my voicemail issues quick and easy! He also reset my code which I had forgotten! Thank you Leo

IT A.

15:21 24 Mar 23

Worked with SpectrumVoip on 2 Locations in 2 days, his attention to detail was great, also very detailed in his training with the staff. New phones are easy to use when trained properly . Thanks to Quadri .read more

Priscilla D.

21:26 23 Mar 23

Luis Mendez did a wonderful job helping me with my issue. Was fast, understanding and took care of me! awesome service from Luis Mendez

Jessenia O.

11:37 24 Mar 23

Luis Mendez helped me out todays on what I had been 2 months inquiring and he found me a solution to my problem! Thank you for working on a solution for me today

Heather G.

21:51 08 Mar 23

Tiffany is the best!!!! Everytime I get her on the line she quickly works to resolve my problems.But seriously, the whole team is wonderful and so prompt to help me resolve issues. Tiffany just HAPPENED to be the last one I spoke to and she just HAPPENED to mention our call history together ;)read more

Lisa P.

21:50 08 Mar 23

Ricky did a great job of helping me solve the issues with our phone system when I could not get things to work properly through the portal or on the physical phone itself.

Andrew G.

18:54 14 Mar 23

Tiffani Haggard was very thorough and efficient when it came to fixing a problem I was having. She was extremely nice and informative and offered solutions on how to fix it. She is the best!read more

Donna G.

17:33 22 Mar 23

Leo was great. He understood the issue, was quick to offer options and all was good within 10 minutes.

Clifford G.

14:56 10 Mar 23

Moises Chacon was very professional and cordial with his communication. We appreciate your help. Thanks, Clifford.

Nora S.

13:22 22 Mar 23

Leo Johnson went above and beyond to help us. A+ service, patient and incredibly easy to work with! Thank you for all your help Leo!!!

Lynn S.

14:07 14 Mar 23

Juan Rodriguez was very helpful. He called me back when I accidentally hung up and was very quick at resolving my problem .

Hector Q.

16:30 22 Mar 23

Even though it took Miranda over an hour to resolve issue with Grandstream Fax Adaptor, her perseverance and dedication to give the customer a satisfying result deserves not 5 starts but over 6 stars!!!!read more

Lisa B.

13:50 15 Mar 23

Very helpful and helped me login. Also answered several questions I had regarding our setup. He also emailed me important info to help me next time I have a login issue. Thanks Rickey Sneed!!!read more

Pablo G.

21:53 13 Mar 23

Valerie Pillos (SpectrumVoIP) gave me a satisfactory attention. Thanks, a lot.The total time for the answer was of 130 min.

Jennifer C.

20:18 21 Mar 23

Eric Y has been the VoIP analyst I've had the pleasure connecting with each time I needed to call the help line. He's very courteous, knowledgeable, and willing to go the extra step to assist me when I cannot resolve technical issues within my manager portal. His patience and support is much appreciated!read more

Kim H.

21:30 23 Mar 23

Leo Johnson was wonderful! He took time to listen to my issue, updated me with his progress along the way and he resolved my issue quickly.

Adriana C.

21:03 16 Mar 23

He was awesome. Patient with me and answered all my questions and fixed to accomplish my request.Thank you

Donna K.

18:53 14 Mar 23

Called tech support for help with our auto attendants and time frames. Luis was so helpful. He helped me set it all up. Thank you!

Jesse R.

16:17 15 Mar 23

Eric Young was very quick, professional and friendly when I called back in after having issues setting up two phones.

Michael C.

20:34 16 Mar 23

Tiffani Haggard was super amazing had patience took a while for her to get it done but did an amazing job hands down best customer support technician I've ever dealt with she deserves five stars if there was 10 I would have put 10 thank you Tiffani Haggardread more

Amber G.

15:27 16 Mar 23

Rickey Sneed was very helpful in resolving my issue! I have worked with him once before and is very patient and kind.

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