Customer Testimonials

You have the BEST installers

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

Robert Reeve
REEVE ELECTRIC COMPANY, INC

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:56:13-05:00

Robert Reeve
REEVE ELECTRIC COMPANY, INC

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

https://www.spectrumvoip.com/testimonials/you-have-the-best-installers/

Good experience so far

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Zeeshan Vrani
PRIME COMMUNICATIONS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:57:36-05:00

Zeeshan Vrani
PRIME COMMUNICATIONS

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

https://www.spectrumvoip.com/testimonials/good-experience-so-far/

Way to go Colten!

Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!

Amy D.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-19T18:34:43-05:00

Amy D.
Support Help Desk Review

Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!

https://www.spectrumvoip.com/testimonials/way-to-go-colten/

I’m impressed!

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Kurt Messerschmitt
THE FIG GROUP, LLC

SpectrumVoIP | Business Phone Systems & Service

2019-05-24T17:11:21-05:00

Kurt Messerschmitt
THE FIG GROUP, LLC

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

https://www.spectrumvoip.com/testimonials/test-2/

What a stress-free setup!

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

Emily Boaz
FIRST UNITED METHODIST CHURCH - SHERMAN

SpectrumVoIP | Business Phone Systems & Service

2019-05-24T17:10:19-05:00

Emily Boaz
FIRST UNITED METHODIST CHURCH - SHERMAN

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

https://www.spectrumvoip.com/testimonials/great-experience/

Zero downtime, so happy!

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.

Carlee Sands
Stone Central NY

SpectrumVoIP | Business Phone Systems & Service

2019-10-28T19:20:03-05:00

Carlee Sands
Stone Central NY

https://www.spectrumvoip.com/testimonials/zero-downtime-so-happy/

Very professional

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

Amber Upshaw
CENTURY 21 ALLIANCE PROPERTIES

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:48:48-05:00

Amber Upshaw
CENTURY 21 ALLIANCE PROPERTIES

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

https://www.spectrumvoip.com/testimonials/very-professional/

Going above and beyond

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

Staff
ROLLING HILLS APARTMENTS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:58:26-05:00

Staff
ROLLING HILLS APARTMENTS

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

https://www.spectrumvoip.com/testimonials/going-above-and-beyond/

Great work ethic

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

Becky Johnson
BOND EQUIPMENT

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:50:35-05:00

Becky Johnson
BOND EQUIPMENT

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

https://www.spectrumvoip.com/testimonials/bond-equipment/

I commend you!

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Jeff Madden
AGAP OF TEXAS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:59:46-05:00

Jeff Madden
AGAP OF TEXAS

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

https://www.spectrumvoip.com/testimonials/i-commend-you/

I highly recommended SpectrumVoIP

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Ken Jones
CARY INDUSTRIES

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:54:29-05:00

Ken Jones
CARY INDUSTRIES

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

https://www.spectrumvoip.com/testimonials/highly-recommended/

Best Installer Ever

Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.

Staff
Aircraft Insurance Agency by Duncan

SpectrumVoIP | Business Phone Systems & Service

2019-08-01T21:06:09-05:00

Staff
Aircraft Insurance Agency by Duncan

Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.

https://www.spectrumvoip.com/testimonials/best-installer-ever/

:)

Very easy process. Quick and efficient, as always!

Luciana M.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-20T14:51:25-05:00

Luciana M.
Support Help Desk Review

Very easy process. Quick and efficient, as always!

https://www.spectrumvoip.com/testimonials/21355/

Excellent service

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

Fern Buritica
ABC PROSTHETICS & ORTHOTICS

SpectrumVoIP | Business Phone Systems & Service

2019-06-12T20:53:01-05:00

Fern Buritica
ABC PROSTHETICS & ORTHOTICS

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

https://www.spectrumvoip.com/testimonials/excellent-service/

Pleasantly Surprised

I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.

Deni D.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-20T14:50:15-05:00

Deni D.
Support Help Desk Review

I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.

https://www.spectrumvoip.com/testimonials/pleasantly-surprised/

Great support

James did an excellent job of solving my issue quickly.

Deanna L.
Support Help Desk Review

SpectrumVoIP | Business Phone Systems & Service

2020-02-20T14:48:29-05:00

Deanna L.
Support Help Desk Review

James did an excellent job of solving my issue quickly.

https://www.spectrumvoip.com/testimonials/great-support/

SpectrumVoIP | Business Phone Systems & Service

"Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help! "

Amy D. Support Desk Review

"Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable."

Staff Aircraft Insurance Agency By Duncan

"Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us."

Amber Upshaw Century 21 Alliance Properties

"Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic."

Becky Johnson Bond Equipment

"Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!"

Fern Buritica ABC Prosthetics & Orthotics

"Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others."

Ken Jones Cary Industries

"Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!"

Emily Boaz First United Methodist Church - Sherman

"Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management."

Robert Reeve Reeve Electric Company, Inc

"Phones are working all the time without any downtime, no complaints"

Staff City of Pottsboro

"Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience"

Zeeshan Vrani Prime Communications

"Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset."

Staff Rolling Hills Apartments

"I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T"

Kurt Messerschmitt The FIG Group, LLC

"I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU."

Jeff Madden AGAP of Texas

SpectrumVoIP

4.7

Based on 1232 reviews

See all reviews Write a review

Jeffrey H.

16:45 19 Sep 23

Tiffany Haggard (Spectrum VoIP) was excellent!She was kind, attentive to detail, and extremely helpful.Thank you so much for all your assistance today!It was a pleasure speaking with you.SulayOffice Manager for Jeffrey L. Horstmyer, MD PA.read more

Jared P

16:14 28 Sep 23

I received prompt and accurate assistance from Valerie Pillos and she was very pleasant and professional. Thanks Val!!

Heather W.

17:48 19 Sep 23

Luis Hernandez from technical support took my call and had the issue resolved quickly. He was friendly, professional, and very helpful. Thanks, Luis.

Jared

21:08 20 Sep 23

Tiffani Haggard with Spectrum VoIP fixed the layout of my spectrum office phone remotely, quickly and professionally and was a pleasure to speak with.

Michelle R.

20:13 28 Sep 23

Current customer of Spectrum and Donald "Donnie" Rogers has been very helpful helping with our new phones set up! Thank you!

Robin S.

15:24 28 Sep 23

Great experience with Rickey Sneed! He was very helpful and willing to show me around a few things so I could learn them as he corrected my issue!

Darlene C.

19:40 22 Sep 23

David Gilarranz came in when expected, even connecting with us prior to arrival. He was very personable and knowledgeable and explained things very well. He was also quick to complete everything, even verifying things worked before he left.Thank you David Gilarranz !!read more

Mark C.

17:08 23 Sep 23

Brandon Long was excellent in helping me troubleshoot our problem, and to get our company back up and running....on a Saturday no less. Thank you for your clear instructions and help today!read more

Nora D.

18:04 25 Sep 23

Victor Alvarado was very helpful and completely understood my request and had it completed within a few minutes. Very efficient.

Gloria I.

17:21 28 Sep 23

Having trouble with my Spectrum StatusVoip app. Had the pleasure of calling in for tech support and spoke to Camilio Doblado. He was so patient and knowledgeable about the issue and in no time provided the solution to get me back online with app and sign-in credentials. Thank you, Camilo.read more

Darren D.

22:17 24 Sep 23

The agent Ricky was very kind and patient with me . I didn’t fully understand what was going on with my issue so he had to repeat it a few times but didn’t mind . I will never forget this experience because I’m disabled and a lot of people are usually mean to me so this meant a lot ..read more

Megan P.

15:55 22 Sep 23

I had the pleasure of speaking with Rickey S. He delivered World Class customer service. Not only did he answer all my concerns he also gave me some useful information. Thank you for being such an awesome person.read more

Ross K.

15:52 22 Sep 23

Mr. Freeman was incredibly polite and helpful. He had our new phone extension up and running in 10 minutes. He also made sure all contacts on the sidecar were transferred to the new phone. I truly appreciate all his help. I have been maintaining phone systems since 1993, and it is a relief to have such excellent service.read more

Nicholas L.

16:24 21 Sep 23

Leo is extremely helpful and friendly. He's always able to solve any issues we have as well as explain in detail any questions we ask.

Imelda L.

21:08 29 Sep 23

Assisted with remote phone connection. Process was very simple, and took less than 30 minutes to complete.

Jimmy C.

18:52 27 Sep 23

After previous attempts with other staff, Valerie was able to pinpoint a setting that was incorrect on our phone and fix the problem in a very short time. I appreciated her knowledge and professionalism.read more

Valley C.

21:37 22 Sep 23

luis was extremely helpful, he was able to help us set up phones and new extensions and knew exactly what to do without taking a long time.

Dr Mira I.

16:12 20 Sep 23

The support specialist, Ricardo Ponce, was excellent! He worked over 30 - 45 minutes to get our office phones working properly. He made sure that we were completely satisfied and that all phone issues were resolved before he hung up. Our medical office received superb service from Mr. Ponce!read more

ELIZABETH A.

18:49 28 Sep 23

Juan Rodriguez was very helpful today. I was having issues with my phone system and fix them all. Very grateful.

Tim C.

16:43 20 Sep 23

Ricardo was able to quickly resolve the issue we were having. Unfortunately, I had to call in to get his help, as my initial request to support two days earlier went unanswered...read more

Chanelle M.

16:37 29 Sep 23

OverallTech was professional and helpful. He did however not test outside calls on the newly installed phones. The customer was unable to receive outside calls.

Norma D.

21:33 24 Sep 23

The level of customer service provided by Mr Rickey Sneed was exceptional, he addressed all of my concerns in a timely manner and is very knowledgeable.. Mr Sneed is also very professional and friendly and goes above and beyondread more

Samantha L.

17:18 27 Sep 23

Ricardo helped me with app use. He was fast and knowledgeable. I was really happy with the help never ended up a called so fast before.

Terri G.

22:39 21 Sep 23

Spectrum VOIP Technical Support Analyst, Christian Garcia, did an excellent job helping me with my tech questions about SMS texting VOIP. He was incredibly patient (I had several questions) and he really focused on resolving my issues. Thank you so much, Christian! I hope your manager(s) thank you as well!read more

Kjs T.

21:27 24 Sep 23

Mr Ricky Sneed was awesome at customer service wish I could get him anytime I have an issue. Thanks mr sneed 👍🏾👍🏾

Van C.

16:19 27 Sep 23

Called VoIP support today to set up an additional phone on our system - Leo was great. Patient, helpful & even gave a little training on features of the system! Professional support & training are always quickly available!read more

Christina J.

13:13 29 Sep 23

Rickey was amazing helping with my questions and updates for my phone. He is so smart! The process was so quick and easy. Thank you SpectrumVOIP for always having such great employees.read more

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