Customer Testimonials

Great work ethic

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

Becky Johnson
BOND EQUIPMENT

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:50:35-05:00

Becky Johnson
BOND EQUIPMENT

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

I commend you!

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Jeff Madden
AGAP OF TEXAS

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:59:46-05:00

Jeff Madden
AGAP OF TEXAS

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Excellent service

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:53:01-05:00
Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

Pleasantly Surprised

I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-20T14:50:15-05:00
I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.

I’m impressed!

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Kurt Messerschmitt
THE FIG GROUP, LLC

SpectrumVoIP | Business Phone Systems & Service
5
2019-05-24T17:11:21-05:00

Kurt Messerschmitt
THE FIG GROUP, LLC

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

I highly recommended SpectrumVoIP

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Ken Jones
CARY INDUSTRIES

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:54:29-05:00

Ken Jones
CARY INDUSTRIES

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Best Installer Ever

Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.
SpectrumVoIP | Business Phone Systems & Service
5
2019-08-01T21:06:09-05:00
Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.

Great support

James did an excellent job of solving my issue quickly.
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-20T14:48:29-05:00
James did an excellent job of solving my issue quickly.

You have the BEST installers

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:56:13-05:00
Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

Way to go Colten!

Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-19T18:34:43-05:00
Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!

What a stress-free setup!

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!
SpectrumVoIP | Business Phone Systems & Service
5
2019-05-24T17:10:19-05:00
Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

Very professional

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:48:48-05:00
Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

:)

Very easy process. Quick and efficient, as always!
SpectrumVoIP | Business Phone Systems & Service
2020-02-20T14:51:25-05:00
Very easy process. Quick and efficient, as always!

Good experience so far

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Zeeshan Vrani
PRIME COMMUNICATIONS

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:57:36-05:00

Zeeshan Vrani
PRIME COMMUNICATIONS

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Going above and beyond

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:58:26-05:00
Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

Zero downtime, so happy!

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.

Carlee Sands
Stone Central NY

SpectrumVoIP | Business Phone Systems & Service
5
2019-10-28T19:20:03-05:00

Carlee Sands
Stone Central NY

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.
5
15
SpectrumVoIP | Business Phone Systems & Service

"Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help! "

Amy D. Support Desk Review
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"Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable."

Staff Aircraft Insurance Agency By Duncan
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"Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us."

Amber Upshaw Century 21 Alliance Properties
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"Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic."

Becky Johnson Bond Equipment
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"Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!"

Fern Buritica ABC Prosthetics & Orthotics
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"Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others."

Ken Jones Cary Industries
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"Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!"

Emily Boaz First United Methodist Church - Sherman
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"Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management."

Robert Reeve Reeve Electric Company, Inc
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"Phones are working all the time without any downtime, no complaints"

Staff City of Pottsboro
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"Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience"

Zeeshan Vrani Prime Communications
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"Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset."

Staff Rolling Hills Apartments
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"I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T"

Kurt Messerschmitt The FIG Group, LLC
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"I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU."

Jeff Madden AGAP of Texas
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Leeanna McKenzie
Leeanna M.
15:34 01 Apr 22
Zoom training was very helpful. Answered my questions and help me set up my phone system customized to my business needs.
Freezerburn DP
Freezerburn D.
14:03 08 Apr 22
Our webinar host, Jacob, was excellent. He helped us setup our voice messaging system and instructed us how to use the system. He added several features that gave our phone system a more professional setup.read more
Emmett Christolear
Emmett C.
22:34 15 Jun 22
great customer service.. responsive...knowledgeable...empowered to fix problems. and JOSEPH WILLIAMS is a superstar****he might be working from home, but he TOTALLY understood and fixed my problem.read more
Edward Morris
Edward M.
16:34 24 Mar 22
Jeremiah did a great job with the install and training of our new office phones. He worked with us to ensure our new phone system was configured to meet our office needs with minimal downtime.read more
TownSquare Realty
TownSquare R.
18:44 10 Jun 22
Caleb Wilson has been the most helpful in my need of help from Spectrum. He was patient, extremely helpful, waited for me whenever I put him on hold, and even called me back when our line got disconnected. Truly a 10/10 experience. He deserves a raise ASAP!read more
Shota Suzuki
Shota S.
12:56 22 Jun 22
Joseph Williams provided an outstanding customer service when we had trouble trying to call forward on us employee’s mobile phone number.
Stephanie Janecek
Stephanie J.
21:32 28 Jun 22
Had a wonderful experience with tutor Jeffrey Edwards. He was helpful, knowledgeable, and patient regarding my questions. Hope to get him on the next tutorial! Thank you.
Mark Solomon
Mark S.
15:02 28 Jun 22
Had a simple questions on using the system as we have an employee working from home and wanted an answer to a question. Fast and responsive with the answer we were wanting so all is fine. Very pleasedread more
Josh Andrews
Josh A.
12:07 25 Mar 22
Excellent service and price. I have worked with several of there Project Managers, Huy and Rose specifically have been incredibly helpful and made sure the transition to a new phone system goes without any issues.read more
Monica Meza
Monica M.
19:50 05 Jul 22
Jeffrey Edwards with Spectrum detailed training with many useful tips. Fantastic job explaining and examples that fit our type of business use. Thank you for making the training session interesting and fun.read more
Mark Manlove
Mark M.
16:04 07 Apr 22
Great install experience. Jeremiah from Spectrum was friendly and supportive. The on-site installer did a great job, too.
Kyle Drost
Kyle D.
17:13 25 Mar 22
Holly Brock, Lyle Webb and Derrick were all amazing to work with and they made the installation process seamless! I couldn't be happier with their level of customer service and attention to detail. So glad we finally dropped Comcast (THE WORST!) for Spectrum. I would highly recommend them to anyone looking for VOIP phone service for their home or business!read more
Nick Crosby
Nick C.
15:57 16 Jun 22
In less than 60 seconds our phone ring location was changed and explanation for base station issues - thank you Caleb!!!
Mary Williamson
Mary W.
17:29 26 May 22
Working through some issues with our after hours message for a business phone has been quite challenging; however, if you have JOSEPH WILLIAMS helping you work through them; then, you have managed to get the BEST! Joseph walked us through each step; helped to set up names / phone numbers and was so patient. He was very thorough in order to make sure everything was set up accurately. He made a very stressful situation calm and he was awesome! Can't say enough good things about Joseph!read more
Susan Ruffner
Susan R.
16:24 25 May 22
Jeffrey Edwards was great at introducing us to our new system and sharing with us the links and training we needed. He was very attentive and allowed me to ask the questions relative to our operation. A very pleasant experience.read more
David Rodriguez
David R.
22:16 14 Jun 22
Caleb was amazing! Totally helpful and took ownership of my concern. What a great employee! The Best part of Spectrum VOIP.Thanks Caleb!
Bob's Plumbing
Bob's P.
15:56 30 Mar 22
Had a training with Jacob H. and he was very knowledgeable and answered all of my questions. He was very fast with the system and was able to fix a few things on the back end for me as well that I wasn't aware needed to be fixed. Gave me a ton of resources to help so I can train my staff. Great customer service!read more
Office Preferred Construction
Office Preferred C.
14:38 05 Apr 22
Love our new phone system. It is easy to use and the installation and training were thorough and efficient. Our trainer, Jeff Edwards, was knowledgeable and very helpful. So far the only regret about this system is that we didn't get it sooner.read more
Angela Neel
Angela N.
19:33 23 Feb 22
Sean was very helpful and VERY patient during our install. We had some technical difficulties (on my end) as we are in the middle of a remodel and he was kind enough to wait for us to find cords, connections, etc. We appreciate Sean, thank you!read more
Joe Tavano
Joe T.
16:21 22 Feb 22
We are absolutely loving our Spectrum VOIP service! Our project manager, Huy Nguyen, was so knowledgeable and helpful. He answered any questions we had and the installation over the phone was easy and seamless. Huy is always following up with us to make sure that we are still satisfied and to see if he can be of further assistance. Now that is customer service! We would recommend Spectrum VOIP and Huy Nguyen in particular, for all of your telephone needs!read more
Theresa Stewart
Theresa S.
21:02 07 Jun 22
Joseph Williams is awesome and very patient with us setting up our script. He should be recognized highly for taking the time working with us.
Ginger P
Ginger P
18:13 06 Jul 22
Our transition to SpectrumVOIP has been very smooth. Our trainer, Jeffrey Edwards, did a great job going over all the details and provided us with plenty of tutorials if we should have issues.read more
Dimitri Scourkes
Dimitri S.
01:43 24 Feb 22
Jacob Hammonds with Spectrum Voip training is one of the best. He is very knowledgeable and is responsive to all questions asked. A real Pro!!!
Christina Miller
Christina M.
21:52 09 May 22
Jeff Edwards was very friendly and patient with my questions. When he didn't have all the answers for me, he took notes and emailed the answers later the same day.
Phillip McTaggart
Phillip M.
19:58 04 Mar 22
The team was Awesome. Mat Thomas, Antonio Pope and Richard Brown were great to work with. I would recommend this team to anyone!!!
laura holt
laura H.
13:37 06 Apr 22
Jacob is not only super knowledgeable and helpful, he is easy to talk to and super fun. He has been invaluable to us at our new Dermatology practice. Thank you!!!
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