Customer Testimonials

Going above and beyond

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:58:26-06:00
Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

I’m impressed!

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Kurt Messerschmitt
THE FIG GROUP, LLC

SpectrumVoIP | Business Phone Systems & Service
5
2019-05-24T17:11:21-06:00

Kurt Messerschmitt
THE FIG GROUP, LLC

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Way to go Colten!

Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-19T18:34:43-06:00
Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help!

I highly recommended SpectrumVoIP

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Ken Jones
CARY INDUSTRIES

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:54:29-06:00

Ken Jones
CARY INDUSTRIES

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Pleasantly Surprised

I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-20T14:50:15-06:00
I was pleasantly surprised at the short wait time on hold I had and then the quick response to my issue & initial resolution.

Very professional

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:48:48-06:00
Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

Zero downtime, so happy!

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.

Carlee Sands
Stone Central NY

SpectrumVoIP | Business Phone Systems & Service
5
2019-10-28T19:20:03-06:00

Carlee Sands
Stone Central NY

Duane was amazing! We had zero downtime and getting everything installed and working was a breeze! He was extremely courteous and was friendly as well. We are thrilled at how easy the porting process was and are extremely happy we chose SpectrumVoIP as our phone provider.

Best Installer Ever

Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.
SpectrumVoIP | Business Phone Systems & Service
5
2019-08-01T21:06:09-06:00
Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable.

Good experience so far

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Zeeshan Vrani
PRIME COMMUNICATIONS

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:57:36-06:00

Zeeshan Vrani
PRIME COMMUNICATIONS

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Great support

James did an excellent job of solving my issue quickly.
SpectrumVoIP | Business Phone Systems & Service
5
2020-02-20T14:48:29-06:00
James did an excellent job of solving my issue quickly.

Excellent service

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:53:01-06:00
Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

:)

Very easy process. Quick and efficient, as always!
SpectrumVoIP | Business Phone Systems & Service
2020-02-20T14:51:25-06:00
Very easy process. Quick and efficient, as always!

You have the BEST installers

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.
SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:56:13-06:00
Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

What a stress-free setup!

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!
SpectrumVoIP | Business Phone Systems & Service
5
2019-05-24T17:10:19-06:00
Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

Great work ethic

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

Becky Johnson
BOND EQUIPMENT

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:50:35-06:00

Becky Johnson
BOND EQUIPMENT

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

I commend you!

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Jeff Madden
AGAP OF TEXAS

SpectrumVoIP | Business Phone Systems & Service
5
2019-06-12T20:59:46-06:00

Jeff Madden
AGAP OF TEXAS

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.
5
15
SpectrumVoIP | Business Phone Systems & Service

"Colten was very professional, knowledgeable, kind, courteous, thorough, persistent, and just a good guy. I really appreciate the prompt and proficient help! "

Amy D. Support Desk Review
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"Taylor K. was the best installer that we have had out of all the different companies that we have used. He was very friendly, efficient and knowledgeable."

Staff Aircraft Insurance Agency By Duncan
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"Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us."

Amber Upshaw Century 21 Alliance Properties
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"Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic."

Becky Johnson Bond Equipment
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"Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!"

Fern Buritica ABC Prosthetics & Orthotics
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"Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others."

Ken Jones Cary Industries
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"Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!"

Emily Boaz First United Methodist Church - Sherman
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"Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management."

Robert Reeve Reeve Electric Company, Inc
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"Phones are working all the time without any downtime, no complaints"

Staff City of Pottsboro
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"Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience"

Zeeshan Vrani Prime Communications
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"Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset."

Staff Rolling Hills Apartments
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"I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T"

Kurt Messerschmitt The FIG Group, LLC
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"I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU."

Jeff Madden AGAP of Texas
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Janice Washington
Janice W.
23:44 14 Feb 24
The training rep, Jeffrey Edwards made our team feel as though we are proficient in all-things-tech after his in-depth training session. Love that he had examples and scenarios lined up to walk us through some of the fearful areas we were concerned about in choosing Spectrum's high-tech systems. It was stress-free. I hope he is available if we need a second session for incoming staffers. So happy we elected your products and service. Thanks kindly!read more
Eve Jurgensen
Eve J.
19:25 26 Feb 24
Fernando Sarmiento was really great! Each time I reached out to Spectrum VoIP, he was the one to take my chat, he was super helpful and walked me through all of our questions!read more
Amy Good
Amy G.
16:28 19 Feb 24
Roberto was extremely helpful and not only helped to fix the problem but also educated on the process.
jimi pitts
jimi P.
22:10 26 Feb 24
Valeria Pillos was incredible! We have a clinic which was having faxing problems for 3 weeks. We were super frustrated after spending hours on the phone each week trying to get spectrumvoip to fix it. We called serval times a week trying to get it resolved with dead ends each time. However, from the moment Valeria answered the phone it felt like this could be the day! And sure enough, through her troubleshooting skills, she literally was the only one who was able to figured it out! I don’t know what you are paying her, but I guarantee it’s not enough!! Biggest thanks to Valeria and her winning attitude! Shelby and Jimi Pittsread more
Steven Keckeissen
Steven K.
15:04 14 Feb 24
Fernando was very helpful getting our phone hardware working as we experienced a problem with part of it not working, it was a little difficult as the Any desk app would not cooperate but he kindly guided me through the reset process and we got it working. Thanksread more
Margaret Cogdill
Margaret C.
14:58 20 Feb 24
My company is partnered with SpectrumVoIP for our phones. I have had a few issues here and there, and their customer service chat is always quick and efficient! I recently had Sameer assist me reset and connect my headset after it went down unexpectedly. It took five minutes to troubleshoot the problem and I was back to work!read more
Naomi Krug
Naomi K.
17:59 22 Feb 24
Juan Rodriguez with Spectrum's support was fast and efficient with solving my issues! He made sure to test everything before closing out the ticket to ensure everything was working right.read more
Margie Solis
Margie S.
16:27 21 Feb 24
I was extremely pleased with Juan Rodriguez and Zachary F. customer service. They were both very knowledgeable and helpful with assisting us in completing the setup of an additional phone and updated so that it would match the other devices. Zachary and Juan were both pleasant and professional and answered my questions in a timely manner.read more
Kelly Quint
Kelly Q.
15:21 21 Feb 24
David Gilarranz was very patient, this was a big transfer for us and it took sometime. He came prepared and ready to answer all our questions. I have reached out to him after and he still was very professional and willing to help. I would highly recommended.read more
Luciana Foster
Luciana F.
18:01 26 Feb 24
David Gilarranz made sure our experience was great! He help with all our issues and stayed until they were resolved! He deserves a raise!!!
Robert Bowlby
Robert B.
17:32 26 Feb 24
Rick offered outstanding service. Very polite, professional, and sincere in his efforts. Rick made a anxious situation into a positive experience. Kelvin was very professional as well.read more
Kelsey Kesler
Kelsey K.
17:09 13 Feb 24
Juan Rodriguez was very patient and helpful. We were having issues getting one of our headsets to work after it randomly stopped working. Juan gave very clear guided instructions and we were able to get the headset back up and working in no time.read more
Juan Chavez
Juan C.
22:56 20 Feb 24
I recently had the pleasure of working with Juan Rodriguez from Spectrum VoIP for our company's needs in connecting and setting up our phone lines. From the initial contact to the final implementation, Juan was nothing short of professional, knowledgeable, and incredibly helpful. His ability to address our needs, provide timely solutions, and guide us through the technical aspects with ease was truly remarkable. His customer service skills are top-notch, and he consistently went above and beyond to ensure that our setup was flawless and met our specific requirements. It's rare to find someone so committed to customer satisfaction and capable of delivering such high-quality service. Thanks to Juan, our experience with Spectrum VoIP has been excellent, and I highly recommend their services to anyone looking for reliable and efficient VoIP solutions. Kudos to Juan for making what could have been a complicated process, smooth and stress-free!read more
Encore IT Dept
Encore IT D.
21:22 12 Feb 24
Carlos M @ SpectrumVOIP always does a great job for us. He is very knowledgeable. He got the job done in one call. Thanks!
Lauren Thai
Lauren T.
18:35 23 Feb 24
Roberto Chavez was so helpful! We just transferred phone lines to Spectrum VoIP, and Roberto was extremely patient, answered all my questions, and resolved my voicemail.
Lenora Reiners
Lenora R.
22:55 15 Feb 24
David Alejandro was excellent in providing the assistance that was needed and explaining what he was going to do to help remedy the situation and what I would need to do to enable that assitance.read more
Teresa Wright
Teresa W.
17:22 22 Feb 24
Carlos was AWESOME to work with. He was nice, very patient and extremely knowledgeable! Thanks for helping get my problems resolved!!
Charlie Eldred
Charlie E.
19:53 12 Feb 24
Wonderful installation with professional grade technician. He listened to our needs and tailored our installation so that the transition was seamless and problem free!
Paul Myers
Paul M.
18:05 27 Feb 24
Jared DeFreece was exceptional with his assistance this morning. He clearly understood my need and went beyond that need to check other options I might have missed. He followed up with some links so I could 'remind myself' what I learned today...the next time I need to make any updtaes.read more
Mark Alvarado
Mark A.
18:59 15 Feb 24
Roberto Chavez (SpectrumVoIP) was excellent in understanding the Account resets needed to log into the VOIP User Web Portal and make some recent changes. Great Customer Support!!!read more
Rein Keener
Rein K.
00:46 23 Feb 24
Juan Arellano provided me with above and beyond customer service. He listened to my concerns and addressed each and every one of them. He was patient, professional, kind, and caring. You have a great employee in him!read more
Joana Ayop
Joana A.
15:48 27 Feb 24
Mr. Sameer K is very helpful! I recommend him, he help me to fix my problem with my soft phone! Thank you and have a great day!
Scott Allen
Scott A.
17:35 20 Feb 24
Juan Rodriguez helped me today via chat and was very helpful. It was a pleasure having the quick chat option and I was able to resolve my issue very efficiently and quickly!
Brian Woodbury Farmers Insurance
Brian Woodbury Farmers I.
19:52 20 Feb 24
I have had them for 2 years the customer support is awesome David Alejandro was more the patient and helpful. Excellent customer experience.
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